Red Lion Inn & Suites Pontoon Beach

staff was friendly and the plavev was clean

Room was semi clean. Breakfast was not that great. Good location. Great rate for bringing dogs. $10.00 per dog per night. The hotel down the road wanted $60.

roaches climbing wall. no bags for ice bucket.

Hotel was located in a sketchy area.

Front desk clearly didn’t know what they were doing. Took 30 minutes to check me in. Asked me if I had already paid, but couldn’t verify on his computer if I had. Hotel smelled of old smoke and misty, which was covered up with a LOT of air freshener. Teeny bathroom. There was an outdoor spotlight right outside our window, which shone directly into our room, and aside from duct taping the curtain to the wall, was unable to block the light. The breakfast consisted of room temperature, gelatinous sausage links, with cold eggs and tater tots.

Really nice hotel and friendly staff

Was great everything was cool

Room size was small and washroom was very small and not very comfortable to use.

I booked with the purpose of having my niece over to swim since the pool was listed as an amenity. Was informed when she came over to swim that it has not been open all year. Was told they have no control over their website when I recommended they update that. Juice was severely watered down in their machine also. Otherwise, it was a good stay.

Our room was large, with a nice mini fridge. The bathroom door would not open all the way due to the shower curtain rod. The bed was very hard, which was uncomfortable. Breckfast was ok, but the orange juice tasted like orange colored water. There was No elevator, so folks had to carry suitcases up the stairs.

Bathroom is too congested.

The whole building smell cigarettes and cannabis. There’s no available iron and blower to be used. No one clean the room, I stayed for 4 days. No clean towels provided unless you ask for new one.

The staff were friendly We were only staying for a night so we opted for the cheaper option which were the pet rooms even though we did not have a pet and the hallways and room smelled of straight dog urine and wet dog there was a connecting door that was locked and we could hear the other room and their three dogs all night and all day. The room seemed clean, but there was mold in the bathroom and the smell of weed from the parking lot.

Would recommend and will be staying there again soon. Like any hotel there's things that get run down or touched up. But that understandable as long as it doesn't get out of control.

It was a great place to stay nice people clean good stuff

Room was clean with plenty of space. The breakfast options were pretty limited, but other than that it was a good place to stay

Oh, and the air conditioner worked amazing!

Room was basic but clean. Breakfast included was decent. The tile floor in the bathroom was broken, it had numerous large cracks and water was seeping up through the cracks. Also, the bathroom door hits the shower bar when you open it. Bathroom was small and cramped, there wasn't even wall space for the toilet paper holder, so it was attached way back under the counter where you couldn't even reach it.

GREAT PLACE GREAT HELPFUL STAFF ASWELL

Room had roaches try to give me another room why would I take another room?When it's roaches everywhere $120 a night plus a $50 deposit.Why would I pay a deposit for roaches