MainStay Suites Port Arthur - Beaumont South
About MainStay Suites Port Arthur - Beaumont South
Comfortable Accommodations MainStay Suites Port Arthur - Beaumont South in Port Arthur offers comfortable rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Each room includes a work desk, sofa bed, and TV. Leisure Facilities Guests can enjoy a fitness center, seasonal outdoor swimming pool, and hot tub. Additional amenities include a business area, barbecue facilities, and a continental breakfast. Convenient Location Located 1.9 mi from Jack Brooks Regional Airport, the hotel is near attractions such as the Dutch Windmill Museum (3.1 mi) and Pompeiian Villa (6.2 mi). Guests appreciate the convenient location and excellent service.
Amenities
- 24-hour front desk
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Property was ok. I needed somewhere for me and my family to stay due to power outages at home from storm. Room was nice size. There were no sheets or pillows for pull out sofa bed and front desk clerk acted like he didn't want to accommodate but then gave me 2 flat sheets for the sofa bed, no pillows no blanket. Tub stopper did not work to hold water to bathe my 7 month old grandson. TV did not work 1st night of being there and front clerk told me I would have to wait until the next day for maintenance, so we could not watch TV. Beds were not comfortable at all. I ended up checking out a day earlier but because I checked out an hour after check out time I was not refunded but I bet my room was cleaned and made available to for the next customer to book. I checked out 1 day early because my power was restored at home so I decided to be in my own comfortable home, how was I supposed to know when power would be restored? Overall, experience was not good or comfortable. The most weird thing at this hotel was a guy hanging out right at the entrance smoking a cigarette and drinking a beer trying to follow one of my daughters to the elevator. She then called me and I had to go downstairs to meet her to make sure she was safe. So yeah I would never stay at this hotel again.
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Original room cabinets were full of mold to the point we were all feeling the effects within an hour of being in it. But they did immediately move us to a better room when we said something about it. But the whole building overall smelt of mold the minute you walked in the door.
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Everything The parking
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el personal es miy atento en espcial la encargada de la comida ! pero en las ocaciones que nos hospedamos siempre nos tocan habitaciones dañadas ! carpetas mojadas climas con goteras puertas de los cuartos o banos dañadas ! tv desprogramadas! tenenos 2 meses y eso nunca a cambiado pero el servicio se comida es genial , por eso nos henos quedado
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Had a team of 4 at this hotel, 2 of us had cockroaches in our room moved hotels once we could
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I’ve stayed at this hotel before and never had any problems. This past stay, my deposit was held because cough syrup was accidentally dumped on the sheets. White sheets that could very easily be bleached. The room was not destroyed in any way, the mattress was not stained, and the room was overall fairly clean when we left. I don’t think that a water based cough syrup stain warranted a $100 charge. I tried cooperate and I also tried the hotel management but have been unsuccessful. I doubt a new set of sheets costs $100. I won’t be staying here again.
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Very good
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Exceptional
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Great location
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Very good
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Being told about the deposit before I booked the room and then receiving my deposit after I left
