Home2 Suites by Hilton Portland

The staff was extremely nice and had excellent customer service. They went above and beyond to make my stay feel like I was at home away from home. I will definitely be going back.

Clean. Staff was great. Nothing

Great place and great service. Thank you

Staff was awesome

We stayed for 2 nights and the air conditioner was broken for an entire day. They did replace it the second day .The manager Ken was helpful in resolving the issue. The air conditioner in the 4th floor hallway was also broken. The elevator had an unrecognizable foul smell. On the plus side, the beds were comfy.

So convenient and close to everything...definitely will be back

Very clean, good spot close to major stores and food areas

There wasn’t anything to like about this property. This hotel was occupied by nearby industry workers. The breakfast was limited to only egg/croissant sandwiches in baggies. That was it! The carpet was extremely dirty. Upon arrival on the second floor we were greeted by a large A/C unit that had been dismantled and placed on the carpet in front of the elevators. The hotel had a damp smell due to the humidity trapped in the building. The establishment was relying on small humidifiers to rid the rooms of the dampness in the air. We had to switch our initially assigned room because the humidity and smell was too much to take. After retuning to our hotel one evening, we encountered a small group of the industrial tenants out by the pool. They were drunk and wrestling or pushing each other around into the pool lounging chairs. Overall the hotel was dirty, unfriendly (attendant was on phone), unsafe, and I would never recommend it to anyone. Definitely not up to the regular standards of Home2Suite.

The kids enjoyed the pool, and the staff were all super polite. however, the room we were in had obvious water damage and reeked of mildew. There were cockroaches everywhere as well which made us incredibly nervous. The whole thing seemed kind of dirty. The breakfast did not have good options either, my son and I are gluten intolerant. Normally hotels I’ve stayed at have bacon, eggs and hash browns as an option but everything was wheat based which was super disappointing.

Love everything N/a

Awesome customer service very friendly staff breakfast was good and the a/c was super cold like my home. Property was super clean and efficient parking space.

Breakfast Everything was excellent

The front desk staff was excellent. I was shocked when I walked into my room to find a dehumidifier in there. It was plain to smell that the room may have gotten wet at some point. It was a little different from my previous experience with a Home2Suite hotel.

Great stay very accommodating staff!

Additionally, the coffee machine was broken, and on the first day there was no hot coffee or even hot water available during breakfast. Overall, the hotel felt very outdated and poorly maintained. I would not recommend staying here based on my experience.