Residence Inn by Marriott Raleigh Downtown

Suite was nice and clean and smelled very clean. Staff was really friendly and helpful. Food from the overlook restaurant was great as well. Perfect place to stay if attending a concert at red hat. One block walk.

Awesome

Exceptional

The staff from the beginning til the end were professional and extremely courteous. The location is perfect for the convention center and the performing arts center. Also, there are plenty of dining options within walking distance or a 15-minute ride.

Hospitality

We stayed at this hotel for a concert. Staff were so nice and helpful. The room was amazing and gorgeous view! Definitely staying again!

The people were very friendly and helpful. And the food was amazing as well as the rooms

Superb

In town for one night. Everything was perfect... cleanliness, comfort, complimentary breakfast. Staff was very friendly. My only complaint is lack of helpful information or signage. It was somewhat confusing getting from the parking deck to our room and knowing which elevators to use and which floor to choose. No signs telling you to use your key card to operate elevator. When we checked out, we turned out keys in at the desk. When we were exiting the parking deck, we then realized we needed our key card to open the gate. Called the hotel, were told to come back to get a key to exit. That would have been good info for the front desk staff to tell us when we turned our keys in. When we finally got back down to exit the parking garage, the car in front of us was having the same issue with being able to exit. To be fair, they were very busy. But this information could have also been relayed in check-in or check-out instructions.... but there were none. Had to fully rely on staff to give instructions, which were not thorough. Even the directions to get from check-in desk to parking garage to room were confusing. Overall, staff was very friendly and we would definitely stay again, but they need more written instructions and tips to make things smoother.

It’s was very clean and the breakfast was delicious, the front desk (Brandon) was so helpful with checking in and what to do in the town.

Beautiful room and excellent breakfast. Very friendly and courteous staff.

Spacious and clean kitchen and living area. Aircon was noisy.

Exceptional

Exceptional

We were very pleased with our stay. All the employees were very pleasant and helpful. If we are back in that area we will definitely stay there again

Very good

Superb

I loved the room free breakfast . I only wished the Hotel offered free water but the free breakfast made up for that. Next time I visit I will make use of the kitchen were you can cook 🙌🙌

Exceptional

PROS: My room was clean, the staff was amazingly pleasant, very courteous and helpful, parking was easily accessible, close to eateries, wonderful sites, and Amtrak. The shower water pressure was AMAZING. Breakfast was good, I wish there was bacon for my grits. The restaurant on the second floor was AMAZING. CONS: My room and a few others were hot. My room temperature was a constant 76 degrees after the maintenance workers worked on it for quite sometime...it was much hotter before. The shower needs to have a sliding door to prevent the bathroom floor from flooding. I had to use the clean towels to soak up the water behind/infront of the toilet.