Holiday Inn Express Hotel & Suites Rapid City by IHG

Very good breakfast. Staff was helpful and rooms were very nice. I did have a problem with the accessible bath though. I had back surgery 6 weeks prior and can't bend, twist or lift. I was solo in the room and can't lift my right leg well enough even though there were TONS of grab bars. There was a nice bench in the tub but the soap and shampoo would have been 2 inches from my back (can't twist). The floor had a nice non slip mat but the shower head was at the other end of the tub. As I was alone I opted not to shower. The rest of the amenities were great.

Great clean rooms. Good location with proximity to restaurants.

The place felt newly remodeled…very clean and comfortable! Fitness area has great treadmills. Kids loved the pool. Comfy beds. Awesome selection of free breakfast items, including a gluten free chocolate muffin and bagel!

Clean room friendly staff great breakfast

Awesome time.

Loved. Thank you.

The property is very clean! Staff was amazing except for housekeeping. They were hit or miss on cleaning our room. Breakfast was good, biscuits and gravy, sausage, eggs, cereal, pancakes everyday. Pool are was fun for the kids and a nice hot tub all open till 11 pm. All in all great place but area is away from all the tourist things to do.

Clean room, great breakfast, pleasant and helpful staff

Great location, room is spacious. Nice pool for the kids. A good variety of breakfast. The mattress is a little too soft for us but comfortable. Would stay again.

Many excellent breakfasts options!

Breakfast, hot tub

The room was spacious with comfortable chairs, love seat, and bed. I would recommend this location.

Hotel was clean in a great location and over all clean. The service was horrible. I'd have to call and beg every day for face clothes and towels. I was there 5 nights never came in or vacuumed the room or made the bed while I was there. The breakfast and food was ok at best. I liked the location and was easy to get to attractions.

Very good

Everything new nice and clean. Very nice staff.

I understand they

The property was under renovation and it was a little inconvenient but not to bad.

The rooms were very spacious, Staff was helpful.

The young man that checked us in Friday night 5/29 was excellent in all respects. He went above and well beyond to make the process easy and pleasant. I had the chance to watch him in action as there were people ahead of us and behind us. All round a remarkable performance by this young man. All of the other staff that evening and in the morning were exceptional. They did a great job of making my stay pleasant despite the ongoing property updates. There was only one exception of an excellent staff. At check out my experience was the opposite of the check in. The young lady was bored with her job and condescending. A night and day difference with the excellence of the balance of the staff.

I like the room was fairly big.The bathroom was very clean.Yeah the big tv