Hampton Inn & Suites Reno

The room we were in needs renovation.

Everything was more than expected.

Got a room here for a family member who was in town to stay with hospitalized husband. She commented that the rooms were clean, peaceful (despite the freeway nearby and the street racers earlier in the day), and relaxing. She was able to rest and recover from some emotional and physical toil the circumstances had caused.

Really comfortable bed. I’d like housekeeping every day rather than every 2 days they have. Coffee and breakfast good.

Bed was great but had issues with a/c. Everything else was great

Good Breakfast and very courteous stafg

Clean and comfortable hotel. Friendly staff. Easy access to where we needed to go, yet tucked off the main road so it was nice and quiet. A quick trip so we didn't use the pool or gym areas, but they looked nice. Breakfast had a good assortment. e.g.: eggs with sides, self-made waffles, cereals, fruit, etc. However, I always prefer scrambled eggs vs. ready-made omelets with American cheese, so that was not a favorite for either of us.

The shower is not clean, moldy and towel are pretty old. Hair on the wall not working. Ice maker are not working. The room is not available when we get there. Check in is at 3pm and the room is not ready. The room i book with 2 queen beds is not available and they offer sofa bed and the extra blankets are old with holes on it. I don't recommend this hotel and the staff are not friendly help you with the issue. And they charge you extra of having a sofa bed. Don't recommend it at all.

Customer service was excellent. We were able to store our luggage way early in the morning so that we could enjoy our tours prior to check out. Everything was more than satisfactory.

Decent breakfast, room was nice. Disappointed the hot tub was filled in.

La mejor option para viajes cortos,desayunos y atención buena.

The staff were very kind. The dining area for breakfast was clean. Nice breakfast The room was outdated. Torn curtains. Fraying and extremely dirty carpet.

Clean, quiet, great facilities, great helpful staff Parking, breakfast choices, taste and favor

Short stay, didn't eat breakfast. Room was nice and clean.

Great overall. Could use a little freshening up; older facility.

Nice

Great breakfast!

Great place to stay

The staff was super nice and very welcoming. Also the kitchen staff for breakfast was absolutely amazing they were so very nice to my kids and they loved talking to them we will be coming back for sure because of them We loved absolutely everything so nothing negative to talk about or complain about it was absolutely amazing.

Friendly staff, great breakfast options, rooms were run down. Old carpet, furniture was peeling off, spider in the bathroom. No hot tub!