Sheraton Reston Hotel

All staff personnel was courteous, respectful and professional. The room itself was great and the restaurant/bar was very good.

Location was good Low water flow in the bathroom vanity. AC unit had mold on it. Very expensive for my liking.

Rooms very comfortable Check in, manager indicated card rejected. Not true already listed on wf account.

The cleanliness and Leonardo our server The hotel advertise breakfast included, but when you order breakfast, it’s like ordering from Starbucks, a bunch of premade items, and if you order anything that has to be cooked, the focus was more on the presentation than the flavor of the food. Also, you only receive $14 off your breakfast per person. They do give you coupons when you arrive so that’s a bit misleading. However, Leonardo went above and beyond to be very accommodating to my family and I and I couldn’t say enough good things about him. Be prepared to pay $15 per night for parking. The whole hotel has multiple areas to sit, read or watch TV. When it comes to the decor it is just so dark and drab. Checking in the gentleman spoke so fast, I barely caught anything he said. He actually watched my daughter struggle to get through the front door with the luggage cart and didn’t even offer to help her. The second night the gentleman at the front desk looked miserable. Truthfully, for the price you pay at this hotel I just wish they would’ve offered a little more.

Exceptional

Customer service great!

easy check in/ check out, clean room, good shower and air conditioner breakfast was overpriced and below average quality our booking .com reservation noted breakfast was included, but it was not

breakfast was overpriced and below average quality our booking .com reservation noted breakfast was included, but it was not

Breakfast was premium. The coupon provided upon check in really helped.

Exceptional

Pleasant experience, great suite. Clean and comfortable

Breakfast, WiFi

Very Modern. Furniture not comfortable, no microwave to warm up anything.

Clean, well presented with friendly staff

15 dollars a night to park a vehicle

Easy check-in, clean facility, nice room, excellent on-site restaurant, close to other amenities in the area.

Good stay for a conference

Awesome, awesome, awesome hotel with tons of spots to relax and unwind. Very spacious

Extremely friendly and caring staff.Great location well maintained Hilton.

Clean. Night disturbances from field trip youth. Wish we had been located in a different wing of hotel since we stayed a week. Even the chaperones were loud!