Parks Residential -Richardson

When we got to this hotel it was one of the best Hotels I had been to. It was spacious(3 rooms and 3 queen beds and a couch). It was clean, quiet and offered a ton of amenties. Washer/Dryer in the room with detergent to wash and dry your clothes. It had a coffee/cappuccino machine which my kids loved. They had free bottled water. They had plates, stove, microwave, large fridge, Tv, ice maker, dish detergent and a decent couch, table and chairs. The Pool was decent but nothing special. I would have given this hotel a 10/10 but after 5 days I started to notice some things I didn't like. The first is the parking. They don't have any carports or garage parking so your car gets real hot when you get out to your car. Another thing I didn't like was the fitness room isn't open 24/7 as we didn't get back to the hotel till 12-1 am at times. The pool also closes at 10pm and I don't understand why it's not open till 2am. Other then this the staff is very friendly and helpful. I asked the front desk girl if she could get me some soap and a blanket and she was so helpful. Everything there worked and we never had any issues. I think if they could address these 3 things I mentioned this place would be almost perfect. Overall a very pleasant experience and would stay here again if I ever was in Dallas. Oh I forgot but the wifi speed is truly awful. I tested the speed and it had only between 30-60 mpbs. My internet when connected to wifi was buffering or would take awhile to load.

Having two separate rooms and two bathrooms for the three of us was ideal. Has everything kitchen, living room washer/dryer. All very basic no frills, but works.. …and great value.

I love my stay the people were nice and respectful. I will be coming back

My stay at Parks Residential was excellent from the start. I was pleasantly greeted by staff everytime I entered the foyer. The amenities, especially the washer and dryer were great. I had the pleasure of Melissa signing me in and out when leaving but all the staff including cleaning crew were on point. Good price for a great property!

The air conditioner in my room never cooled properly, and despite mentioning it to the front desk, the issue wasn’t taken seriously. The attendant noted it only as I was checking out, which did not help during the stay itself. Additionally, upon arrival there were no available handicap parking spaces. The vehicles parked in those designated spots did not display handicap placards or plates. When I brought this to the front desk, I was told there was no policy in place to address improperly parked vehicles and that I would need to speak with the manager—who would not be available until Monday. Since I checked in Friday and checked out Sunday, waiting until Monday was not a practical solution. I sincerely hope this is something the property chooses to address. I’m not suggesting that guests be towed without warning, but there should be a process in place. For example, staff could contact the guest and inform them that because their vehicle does not display the required handicap placard, it will need to be moved to avoid being towed. These issues made this stay far less comfortable and convenient than usual, and I hope improvements can be made moving forward.

Very clean excellent staff will stay again

The property is 3 stars.

We stayed here for 5 days in the 2 bedroom suite. Room layout was great very clean. The staff was amazing very helpful. Would definitely stay here again.

Great place. Clean and friendly.

Everything was great.. Little noisy but overall great

The staff were very helpful and friendly. The place is clean and accommodating.

Noise from overhead apartment made horrible loud noises early in the morning could have used a baking sheet for oven

Great place to stay near Downtown Dallas

Great

Great stay. 3 nights. Will definitely be back. The onky thing id say is I would've liked a sheet change like a hotel does. A room refresh would be the cherry on top. It could be at request. I tried but was told due to a multi- night stay they dont change the sheets. However, everything else was great!

The location, hospitality, and very nice facility The pool hours

Muy lindo alojamiento, cómodo,moderno, con todo lo necesario para tener una linda estadía

Accommodations were great for our family. We each had our own room within the same space so that was great. We had some people above us that were very noisy and stomping the whole time we were there.

Full kitchen, coffee maker, couch area Floors were dirty, AC didn’t work well in bedroom, bathroom sink held water

....coffee, water, large screen tv...good stuff