Sonesta ES Suites Dallas Richardson

I loved my room.

Room was exactly as described, clean and comfortable. Excellent staff and housekeeping.

The room was clean and comfortable. The staff was very nice and helpful. The breakfast was delicious. Worth every penny.

I liked the location and the price was good as well. We really enjoyed our stay.

Amazing

Nice hotel

BAD: 1 - the internet was terrible and I had connection problems 3 of the 5 nights I stayed, both with my iphone and my Windows PC. Note that I had ZERO problems connecting to wifi with both devices from other locations. 2 - Furniture was awful. The chairs at the table were way too low and the couch was beyond uncomfortable 3 - Towels were very thin

We were very happy with everything except for the bed. The Linens were too small for the bed which made us battle for cover!!

It is good. Room is clean but smells not really good

Staff friendly. Clean room. Great breakfast. Excellent price.

Did not eat there however parking was easy and safe

Trash build up on outside of rooms main buildings but otherwise very nice place will be staying again

This was a perfect stay, will be back again

good value for price and location

The staff was welcoming, professional, and always willing to help with any questions. Check-in and check-out were quick and hassle-free. The location is excellent close to restaurants, shopping, and major highways, making it convenient to get around the Dallas/Richardson area. Overall, this hotel offers great value, excellent service, and a comfortable atmosphere. I would definitely stay here again and highly recommend it to anyone visiting the area.

Nice clean and the staff are attentive. The breakfast bar was amazing. No complaints.

Good

My only complaint was housekeeping. They only do light housekeeping every 3 days and a full clean every 5 days. That is fine for me as I don't need someone cleaning up after me on the daily. But on day 3, light housekeeping didn't even include making my bed which I thought was strange. And they removed the extra towels I had requested as well. Which I guess is the main complaint I have; since the towels are small, I would have appreciated having 2 towels per guest as the standard. But overall, I was very happy with Sonesta ES and will return again next time I'm back in Richardson.

The condition of the bedding was so unsanitary and disturbing that I was unable to sleep in the bed. Instead, I remained fully dressed and slept sitting upright on the couch for only a few hours throughout the night. This experience was unacceptable and fell far below reasonable standards of cleanliness, guest safety, and overall sanitation.

Hotel was very dirty. Entire hallway smelled like marijuana. The free breakfast is disgusting. Do not waste your time staying here. We couldn’t even stay our last night because of the strong odor.