Hilton Garden Inn Roanoke
About Hilton Garden Inn Roanoke
Comfortable Accommodations Hilton Garden Inn Roanoke in Roanoke offers family rooms with air-conditioning, free WiFi, and amenities such as a work desk, refrigerator, and TV. Each room includes a tea and coffee maker, hairdryer, and free toiletries. Dining and Leisure The family-friendly restaurant serves American cuisine for dinner. Guests can also enjoy a bar and terrace, perfect for relaxation. Additional facilities include a fitness center, outdoor seating area, and a child-friendly buffet. Prime Location Located 9.9 mi from Roanoke Airport, the hotel is near attractions like the Science Museum of Western Virginia (5 mi) and Mill Mountain Zoo (5.6 mi). Guests appreciate the scenic views and excellent service.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Exceptional
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Great location with a nice view from hill across the street from the Mall. Rooms were clean and well equipped with frig and microwave if needed. Breakfast does cost but good options or use the buffet. Navigating the road up and down from the hotel may be a bit tricky for some but plenty of parking upon arrival. Drive slow on the hotel drive because of wildlife. This time there was a baby fawn with its mother grazing by the road.
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Poor
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They were very accommodating and friendly. The rooms were clean and it was quiet even though we heard there were 2 different wedding parties staying there.
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Superb
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Excellent place and staff. We'll be back!
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The view is very nice from the hotel. We enjoyed our stay very much.
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The staff was very attentive and friendly. Beautiful mountain view. In proximity to dining opportunities. Enjoyed the patio area. We have stayed at this location several times. The level of efficiency and detail is consistently excellent. Karen particularly has always been inviting and helpful. No dislikes.
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The staff was very attentive and friendly. Beautiful mountain view. In proximity to dining opportunities. Enjoyed the patio area. We have stayed at this location several times. The level of efficiency and detail is consistently excellent. Karen particularly has always been inviting and helpful. No dislikes.
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Super clean room and great layout. View was great, hotel sits on top of hill and Texas Roadhouse in less than 200 feet away It was kind of quiet on the premises and in the hotel but it was late evening when we got back to the hotel. Actually it could be considered a plus by some
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This was the first accessible room that fit our needs completely, such as lots of grab bars in the right places, a high bed mattress, large bathroom, plenty of room to roll around EXCEPT between the foot of the bed and dresser there was barely enough room to roll through, making nightime bathroom trips difficult. An other problem was no handicap parking anywhere in the front of the building. We had to go to the back which was poorly lighted, which made unloading the car or going somewhere after dark very concerning as it takes longer for us to get to the car and load his wheelchair and get in the car. We felt very unsafe at night and could be perfect targets for someone up to no good. Other than that, it was a wonderful place to stay.
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Exceptional
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The bed wasn’t made very well and there was a hair on the sheets. An extra blanket in the room would be nice since the quilt on top was worn and thin. Those are my recommendations. Overall a very good stay.
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Parking facilities were insufficient for guests. We requested rooms with views of the city and mountains, and the receptionist confirmed the request would be met; however, upon check-in, we were surprised to find the rooms faced the hotel's internal courtyard. We also found the suite unclean, with pieces of chocolate on the carpet. Finally, the breakfast buffet offered a limited selection, and the quality of some items—such as the butter—was poor, although the restaurant itself was very clean. The staff were also professional and friendly.
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Staff/location Rooms weren’t cleaned.We had to ask for towels…No soap in bathrooms.Not as clean as other hotels we have been to
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The room we stayed in was okay nothing special, the staff was friendly enough but nothing special. The prices for the snack shop were pretty insane so we didn't bother with that. But hey free parking! If you have water bottles in your room don't drink them or they will charge you $2 each. They have a pool but it seemed kind of meh. Everything was just average.
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We stayed at the Hilton Garden Inn for an event that was being hosted there. The staff was amazing and always super friendly and helpful. Our room was great; very clean. I would absolutely stay there again.
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The distance from anything is misleading with this property. It is on a hill and it is stated that things are a couple minutes of walking away.
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Overlook of mountains and Roanoke Everything was great.
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We always stay at this hotel when we are in Roanoke visiting family. The staff is very friendly and it’s very clean. Beautiful Mountain View.
