Aspen Select

The staff help was amazing...from the moment we checked in to the moment we left. Along with I had forgot my apple watch charger in the room and I was already about 45 mins out of Rochester and the hotel called me to let me know that I had left it and stated they could mail it to me. Monday night the front desk person made cookies for the desk. I had an issue with the A/C in the room and with out hestitation, the staff person moved usto another room. All and all a great experience. And they had free parking...huge bonus!!

Perfect location!

Used Aspen Select for my visits to the Mayo Clinic, which was close by. Rooms were well stocked and comfortable. Staff were friendly and helpful. Breakfast was a typical continental meal. The only downside was that the curtains didn’t cover the windows completely which allowed light to shine in the room. If you need complete darkness this might be an issue.

convenience

Conveniently located by St Mary’s. Property was dated. Room was clean but gave off 70’s vibes. Needs to be updated. Maintainence guy was smoking weed in the parking garage.

Parking was tough. Other patrons parked horribly, so we were unable to find a parking spot. Thankfully, the person at the desk moved his vehicle and gave us his parking spot. Also the sliding door did not covered the entire bathroom opening. There was little to no air conditioning, and we were not able to adjust the temperature of our room.

good

Very nice and reasonable

Cleanliness, and staff

close to the hospital!!!

The only thing I didn't like about my room was no window to the outside. If I slid my floor to ceiling drapes open, the was a hallway With a whole wall of windows on the other side but then anyone walking down the hall had a full open view of my room with no privacy. That wall should be 6 foot or 6.5 feet tall with a window all the way across to allow light from the hallway window to enter the rooms and still give you privacy.

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Room was good, we did have shower issues but called front desk and they sent someone to take care of it.

available parking

I believe the age of the building led to the malfunctioning air conditioning and I would be reluctant to stay there in the future.

Room was spacious. Friendly.

When we arrived there was construction in front of the hotel which we were not aware of, literally found the parking lot by accident. When I realized I made an error in my reservation, the front desk attendant was able to fix it. The building and rooms are old, but they were clean. We made due and it was an overall good experience. Bonus it is directly across from Mayo St Mary Hospital Campus, great for those with family members that are being treated.

Very convenient to go the hospital, the construction in Rochester leaves something to be desired! Getting around town was a challenge, thank God for the shuttles! I am sure once it is complete it will be fine but for now it sucks!!

clean room and very convenient to St. marys hospital

We went to the desk and nobody was there. We called the number and the man answered by saying he was at the desk. We said no and he said he would be right there. 10 minutes later he showed up. No apology or how are you doing. It was rude. One wall of our room was all glass facing east. Prepare to be awake at dawn. The breakfast is continental. There was no waffle mix to make a waffle and nobody had seen the worker to ask for more mix. We should have looked behind the building. There were 5 workers there smoking. This building looks like a medical office building turned into a hotel. They have attached it to a real hotel with an actual working staff. It is a mess.