Staybridge Suites Rochester University by IHG

Every time I have stayed here so far, I have really enjoyed it. Staff is friendly and helpful, rooms are clean and comfortable, breakfast is complimentary and hot. You're right on the river which is peaceful. There are happy hour specials, though we haven't been able to partake yet. They also have a small business center, free on-site laundry, a pantry with snacks to purchase, and complimentary water, tea and coffee available in the lobby 24/7. The rooms are stocked with anything you could need for your stay. Location is central to anything you might want to do in Rochester, and not too far from neighboring suburbs. If I could live here, I totally would.

The staff were all very helpful and accommodating. This is a great hotel if you want close access to the university. It has a nice river view and the pantry with fair-priced snacks and laundry are nice amenities if you have children or are staying for several nights.

Great

My stay at Staybridge was almost perfect from beginning to end! All of the staff was SO very friendly and helpful! The free appetizers (basically a full meal) and wine was SO yummy and helpful so we didn’t have to go out. The atmosphere was wonderful and I was so delighted to find it was on a river! I didn’t want to leave! Only complaints would be the fold out couch was kind of uncomfortable (even with the two bedspreads laid down under the sheet), and I could hear people through the walls and floors late at night (I was awake, it didn’t wake me). Otherwise it was GREAT! Highly recommend!

The location is ok, the river is pretty cool, and there is halal food across the street that was very good. Front desk staff was very nice and helpful.

Good

Great location! Very friendly and helpful staff

Great stay. Good breakfast and social hour!

Clean, staff was awesome. Nice view of river from patio with a fire pit. Will stay there again for sure.

We were very impressed with this hotel from the moment we walked in. The man at the check in was very welcoming and pleasant. I believe his name was Adam. In the evening the fire pit was lit on the patio and it was a nice evening spent outside at the fire. The breakfast was great in the morning. When checking out the gal who checked us out was very pleasant as well. We would stay here again and plan for more then one night.

This hotel was exceptional from top to bottom. The staff was very friendly and helpful, always present and smiling. The hotel breakfast as a feast. There was a surprise happy hour with food and drink Monday through Wednesday. Patio and river view/access added to the stay. Very handy to the University of Rochester and to the Strong Hospital. Lots of parking. Felt safe.

Exceptional

The staff were very friendly. Also there are outdated photos of an indoor pool that was permanently shut down. Kids disappointed.

Exceptional

Loud in middle of night

Breakfast is great, clean, comfortable rooms and great set up for a family. Wonderful location, will stay here again when in town.

Everything was great! Fantastic service and staff, Jesus is a gem!!! Breakfast is great, clean, comfortable rooms and great set up for a family. Wonderful location, will stay here again when in town.

A woman ran into the lobby during check in, running away from her crazy druggy boyfriend, who had just stabbed her in the arm. We were entertained sitting on back patio, watching the police try to track him down with dogs. This place needs security.

The staff, room layout and amenities, breakfast, and location made for a nice stay.

The property was very well located for my events at Univ of Rochester. The staff was incredibly kind and helpful and the homemade scones in the morning were top notch delicious.