Quality Inn Rosemead - Los Angeles

My room was infested by roachoes

good

Exceptional

When I’m in the area it’s my go to place to stay at. Always clean, calm and the parking is safe

Good

Easy to find it and people front desk, helpful Need a improve on carpet on the rooms

Room was smelling and check in was horrible

Big room, high ceiling

The staff was great.. I needed to check in earlier than expected and the young man in the front desk made that happen, he literally saved our day.

I do not know how they got a "A" rating for the kitchen when there are cockroaches in the building.

Please save your money and stay somewhere else. The place is dirty! Literally checked in and two hours later booked another hotel because I was not comfortable with the filth.

- Good location (safety, access to restaurants & freeways etc.,) - Good breakfast included - Free parking I see the following Cons - Faded and dirty carpets in general areas - Shower head did not work in my room. Despite me showing this to the management, it was not fixed I think this hotel is now primarily used for visiting tour groups from China. Management seems to be primarily focused on catering to the daily rotating guests and not much on maintaining it for domestic travelers.

The location Ice machine broken, no effort to repair or compensate. Lously breakfast; think stale white bread for toast, not a muffin or bagel in sight. Eggs were scary. Visible stains on couch and arm chair. Fridge froze everything. We had to turn it off and back on for a few hours to keep any food cold. On the plus side, a bag of ice we had to buy at the liquor store Nextdoor lasted 6 days. Tells you haw cold that fridge was. Housekeeping was unfriendly. I've never given a bad rating to anyplace. This is a dirty rundown property.

Good

Staff and location are nice. Some rooms need a refresh but a good room is good. I think they should get rid of the free breakfast because it’s just not good and I honestly feel bad for the working men who eat it. I don’t think they will ever upgrade the breakfast so just provide a good hot coffee in the morning and maybe have a big box of donuts or bagels from time to time.

Fast booking, arrived and given room immediately. We arrived and had to cancel reservation due to maggots found everywhere. At first we thought it was okay but without the first hours we saw them crawling out: in roof wall , walls and everywhere on floor. I bring this to your attention to avoid this nightmare scenario for another family. I have videos if needed just fyi. The clerk receptionist’s were understanding & polite and advised they would cancel

In mind hotel is a little on the older side . But overall a good stay

Ice machine was broken and thermostat led was partially unlit so it was hard to see/set temps. Rooms are large but noisy street was right outside my window.

Our second staff member on duty was very helpful and did everything he could to alleviate our qualms with our room. Our first staff was terrible. Told us he was not allowed to leave his desk to take my trash since he was the only one. Well a huge problem with that statement is he was alleviated by the second staff later so he could've clearly taken our trash at that point. And he never informed the 2nd staff about our trash dilemma. It's partially on me since I didn't do a complete inspection since I was in a rush to drop my things off to rush to the airport to pick up a buddy. My hotel room was not completely cleaned, even the shower curtain was missing but shows that it was partially in the process of being cleaned just never completed. Also, stairs smell like smokers have been there.

The stay was really a bad experience. There was no kitchen, no laundry room. The hallway smelt really bad. The free wifi was a. Name sake. WiFi connectivity and cleanliness was really the poorest