Best Western At O'Hare

It was good. Felt comfortable None

My flight got delayed and I picked this hotel. It was close by the only thing they don’t have a shuttle. They didn’t have a hotel shuttle to the airport

Recent renovations improved most of the building and rooms. The staff was friendly but when asked for an extra blanket they said they didn’t have any, even though we later saw them in the laundry room. The breakfast was nice to have but options were limited. The bathroom was very small with no counter space. Cleanliness is a big factor for me and our room was very clean when we arrived.

My guests and I enjoyed the breakfast; we were pleased with the options available and the quality. The hotel was pleasant, the staff was very helpful and cordial. The room was clean, we did not experience any issues. The hotel was in a great location relative to the event we were attending making traversing back and forth easy. There was only one small elevator that is shared by both guests and staff. There was a time when there was a lot of guest and staff activity so we did elect to use the stairs because of the extra wait times for the elevator. Luckily we were only on the second floor.

Pleasant

Very helpful, friendly staff and clean hotel. Thank you

Very poor

Good

Needs to add shuttle service from ORD OR JUST TELL PEOPLE HOW TO USE THR BLUE LINE AND THE BUSS TO GET THERE ON THEIR WEBSITE. in fact given the crowded place where the shuttles run, the $5 for s day pass for the cta is a deal.

Room was clean. Nice to have parking included with room cost. Close to multiple restaurants. Perfect for catching a flight out of O’Hare the next morning!!

It was very good

Booked King Suite for 3 nights and Hotel was over sold… Was put in regular King room and lied to about refunding the deference or accommodating us. Given the same old story about it’s the hotel’s fault or it’s the booking fault. End of the I lost!

Complete free breakfast. Perfect location close to the airport. Clean and friendly staff. All was fine.

Kind of pathetic they don't have internet to cover the entire hotel when all they would need to do is add an inexpensive range extender farther down. I stayed here to visit the city, and there is a bus route right at the corner that takes you to the blue line (which also will bring you to O'Hare). It's a long ride into the city (about 1 hour), but I found it to be worth it for the much lower hotel rate.

Location Had a three night stay and room was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room.

Exceptional

Superb

Website advertised 24hour airport shuttle. There was no shuttle at all. No solutions to this offered by hotel staff. False advertising.

Good

Very good