Sonesta Chicago O'Hare Airport Rosemont

I stayed 2 nights. Airport shuttle pickup was on time but the only pickup location is at Terminal 2 which was not very convenient since I arrived to terminal 5. I enjoyed the stay. Excellent location, clean room, good size room, well maintained facility, friendly staff, very conveniently situated Italian restaurant.

The staff were very helpful and kind. I had injured my knee while walking to the subway. I was in a great deal of pain and the desk staff were so good in helping us get checked in quickly. The room was nice and the bed very comfortable. The van drivers were professional and helpful also. I would definitely stay at this hotel again.

We stayed for 4 nights. After the 2nd night/3rd day we had no housekeeping done to our room. No trash taken, no fresh towels, nothing. I called down to the front desk and the lady I spoke with was very rude and told me if I wanted housekeeping services I needed to call down and ask because they don’t come during the stay. That should have been something I was told at check in. Staying for 4 nights and paying hundreds of dollars I shouldn’t have to call down to have my trash taken and fresh towels brought to my room. There was also clear signs of mold starting in the corner of the bath tub.

Shuttle funciona súper puntual

Wasn’t bad. Wasn’t the best. We were only there for less than 24hrs. But after long drive I wanted a nice hot shower but the tub drain was clogged and disgusting.

It was an average hotel, nothing special about it, with the exception of the restaurant.

Na

Very friendly helpful staff. Loved the restaurant. Location is great.

Charg

Great place to stay near O’Hare

I will never stay again they over charge

X

Clean room and convenient airport shuttle

Use every trip Parking great / cheap Room right off elevator and next to Laundry and Ice Harry Cary's Restaurant Staff great

The room was clean. Staff were very helpful. Breakfast was not included in their booking, although I didn’t care too much for breakfast anyway. The property is obviously old, but could be better maintained, our hotel room ceiling had obvious water damage. Otherwise, decent place.

very helpful staff, thank you

Great restaurant.

The front desk staff were wonderful!

When traveling from Montreal to ORD we were delayed 6 hours. I booked this hotel based on three things: WiFi, proximity to ORD, and hotel shuttle. We didn’t get in until midnight, so we got a Lyft, and arrived is pouring rain to be swiftly checked in. Very nice room, very nice beds. We took the shuttle the next morning, fast, professional, good service. If I’m ever stranded at ORD (when, I guess, not if) I’ll book here. If ORD ever cleaned up their act I’m sure a few hotels would miss the surprise guests.

Thanks