Aiden Sacramento Downtown

Staff was great and the area was great as well. The room was super clean and the AC was incredible

Good place to crash. Super clean

This place was such a little gem! The renovations were fun and funky, the decor was bright and cheery, and the whole place felt trendy and new. Both Troy and Josh at the front desk were fantastic, helpful, and friendly, and the peach focaccia cobbler that I had at the attached restaurant (The Immortal) was fantastic. I have nothing but good things to say about this place... 1000% would recommend, and will stay again if I'm ever in the area. Thanks for the great hospitality!

Parking was easy, there was a mistake with our room. Mistakes happen it’s how it’s handled that is important. The person at the desk apologized, quickly fixed the problem, checked in with us to make sure we were happy with the fix and then thanked us. There was no grumbling or lackluster service recovery. She did an amazing job, very professional. The bed was extremely comfortable, our bathroom was in good condition and appeared very clean.

The room was nice and the bed was amazingly comfortable and I slept well. The hotel was in a good location and easy to access from the highway but in a neighborhood adjacent feel to it. So easy to walk about the city.

Smaller bed falling apart. Room dusty.

After a very long drive, this hotel and our room were a godsend. The concierge was extremely kind and helpful. Would stay here again the next time I’m in the Sacramento area

So many great things in walking distance. We had a nice easy walk from the hotel to the Golden 1 arena. Can’t say enough good things about this place!

Very clean property. Nice neighborhood. Walking distance to downtown.

The housekeeping was awful. There was a noticeable stain on the duvet cover and hair on top and in the sheets. Hair was also found in the shower stall. Troy was very helpful in immediately moving us to another room. That shower also had hair in it. I used the shower hand held and rinsed it out. The brown spider in the bathroom took me over. I spoke with Ryan at the desk and was told he refunded the stay. I have no confirmation or receipt of it. I will be calling them about it.

Properly is nice and clean very close by the downtown and the price is fair

Clean room.air condition

The only minor downside was the shower design. I’m not a huge fan of the partial glass shower door (or lack of a full door), but that seems to be a common trend in newer hotels these days. We also experienced a fire alarm going off around 3:00 a.m., which was a bit unsettling, but aside from that, we had no issues during our stay. The staff was incredibly friendly, helpful, and truly the highlight of our visit. Overall, I would definitely stay here again.

Staff was excellent.

The staff was super kinda and helpful when I noted all these things. But they are some pretty big issues.

Loud, smells like paint, cramped, fire alarm woke us up and we left asap

nice rooms great staff homless people, false fire alarm, dirty bed sheets, staff couldn’t offer anything to help

There was only one ice machine and it was across the street. Not very convenient. My toilet was not cleaned properly. There was urine on the rim when we lifted up the toilet seat. So it made me think what else was not properly cleaned in our room.

Our room seemed brand new. Very clean and cozy, decor is adorable. Overall very pleased with the room and property. We were delayed checking in to our room but the staff were very polite and kind. It is a loud area at night though.. I’d avoid going out past 10pm. Lots of partiers, loud cars, police sirens etc and our door didn’t close completely but the AC helps hide the noise. Definitely needs more parking available. We had to park on the street. Otherwise this is a beautiful property and we enjoyed our stay.

Beds were comfortable, the room was clean, location was walking distance to many things N/A