Hampton Inn St. Augustine-I-95

All front desk staff friendly and great! To name a few… Astrid and Jason. There were others also. Everyone great.

Very clean hotel

I rated four stars only because I had one incident that was not addressed, but all other aspects of my stay from check-in to check out was five stars. After check-in, I left a detailed message with how pleased I was with the property and the personal touch that I felt which, after a week on the road, definitely stood out from any other hotel stay. My only problem was that my room door could not be locked without the deadbolt from the inside. When I went to go get a nice dinner before turning in for the night is when I discovered the problem about 7 PM. I went to the front desk and was told that no maintenance technicians were available for the night. The front desk clerk was very nice and said she would try to get me into another room but given the times that the decent restaurants closed I opted to just order pizza for delivery. I still felt at that time and still do that this property is worth going out of my way for, and only gave four stars because they seem to be no pass down to the dayshift clerks two at minimum apologize at checkout or any attempt at a service recovery such as a discount for future stay. Only slightly disappointed, but will stay again if I’m in the area.

The location was good for me. The hotel was just okay. Not as good as most Hamptons I stay at regularly. The bathroom sink was great, good lighting but the shower/tub was terrible. Old damaged, low water pressure. Not up to current standards of most hotels at this level. Food was good except I had to peel my own hard boiled eggs which takes a while. The staff was nice and helpful. Overall it was just okay but not a typical Hampton. I would probably try one of the other hotels in the area next time.

Proximity to interstate Carpet was not clean

Noise level in the hallway, need to renovate the property and the food was not that great to our liking.

We have never stayed at a hotel where every member of the staff was so kind and attentive. Very pleasant stay. Will definitely stay here again.

Easy on/off to the highway Bed was horrible! Pillows are a joke. A/C made so much noise every time it came on and off. Breakfast was cold other than the make your own waffles.

Room was very clean, great one night stop.

Friendly, polite and professional staff

and we our looking forward to our next nights stay in 2 weeks !!!!!

Was ok for a 1 night stay

OK overnight. Needs to be refurbished.

The front desk checked us into our room knowingly there was a sewage backup spillage in the hallway with foul smell entering our room whenever we opened our door. The toilet inside the room has large rusty ring at the base and the toilet did not flush properly. The carpet in the room we stayed in feels soggy with moisture buildup. We will never stay at this hotel.

The lobby area was very clean. Staff was friendly and helpful. The 3rd floor room smelt of wet dog. The hall carpet was loose and rolled up in places making it hazardous for my friend on crutches.

Close to highway

the hotel met all my standards

Location was good. Good breakfast. Clean room Comfortable room. However the tub needs to be updated. It has a small flat center in the tub then starts to angle up the sides. If not for the hand rail, falling would have been inevitable.

Smelly, dirty carpet, rusty tub, broken sink drain, defective tv.