Comfort Inn & Suites Salem Northeast

For what is worth the room was clean the hotel needs to be updated some of the stuff looks real old and neglected, the bed was comfy the parking lot too small

Front staff was nice and helpful. Rooms were nice and clean.

Comfort Inn is right off the freeway and easy access to stores and places to eat. My only complaint is that the beds are very uncomfortable. The hotel is dated. We booked a 3 queen beds room and it was spacious, enough room for 4 of us. The room had a microwave and refrigerator. There was also a sofa but it sinks in and quite uncomfortable. The complimentary breakfast is minimal. We stayed there for 3 nights 4 days and every morning it was the same. The staff was very helpful and friendly. Would I stay here again? Probably not because for the price we paid for this room (about $230/night) it was not worth the money and discomfort.

The hotel is filthy. The carpets were nearly black with filth and absolutely threadbare. Worse, the passageways reeked of filth. The wash machines were fouled up. Staff told me you need to addl money for them to work. This hotel is to be avoided. It was terrible all of the way around. I am a seasoned traveler and I will never stay here again.

Super close to a lot of stores and nearby restaurants Uncomfortable, rude staff but one lady who checked us in blessed her heart. Too expensive to stay here with what is showing, not worth that much money.

Staff was nice Basically, the motel was in disrepair water pressure was poor faucets we're used to an extreme Smelled old, very loud, would not return back there.

Everything is OK, and the room was clean. A few things were a little broken (safe, shower curtain), but not a big deal. Beds were too soft.

They upgrade our room for free. The pool was great and the room itself is wonderful

The condition of the furnishings is just horrible. The cheapest paper plates were provided to place breakfast items. The night clerk was great and very helpful.

Location was good for my needs. Neighborhood was not that walkable.

Excellent Management

Our room was clean, bed was comfy, bathroom/tub could use a little update, good air conditioning , continental breakfast was ok and, the staff was friendly which made our check-in very easy.

The location was good. Closet door broke, once open, could not close. Funk in room was nasty. Place needs to be updated.

It was nice and the bed was comfortable My keys wouldn’t work

The staff, Michael was so nice, quick and helpful.

Our room was clean and spacious! The king size bed was comfy, the pillows were heaven!! The breakfast was good!

Breakfast had sausage patties, egg like substance. No amenities ie: ketchup, salsa,hot sauce. I do not stay anywhere for the breakfast. But if they are going to have one, they should at least put out what the people use. No salt or pepper. It was just not worthwhile to go in there.

The bed was generally comfortable. Water pressure in shower decent. Freeway noise all night, old stained rugs & upholstery, chipping furniture, noisy poorly functioning A/C, torn comforter with stuffing coming out, peeling wallpaper, shower controller to turn on water was broken & required a lot of finagling to turn water on/off. Basically paid for a bed that was meh.

Good service