Holiday Inn Salem by IHG

Cleaner then last hotel No pen to write with

It wasn’t clean. My pillow had booger stains and the fitted sheet was dirty. The bathroom was dirty with poop stains and the shower had mold pink mold

Nice

Friendly staff Was waken up by a fire alarm 6 a.m.

They still haven’t refunded my security deposit 2 weeks later

I really liked the front receptionists. They were so great and helpful. My room was great! Large and perfect for an overnight get away. The convenience of having 2 bathrooms in ur room is so great!! The food was so good... a little spendy but good. I would stay here again for sure. I did not like that i emailed the place to see if I could checking a couple hours earlier due to scheduling issues but I never received a response back. So N I dont like that. I was told that my deposit would come back to me within 24hrs of check out... that didn't happen. The part I really hated was the fact that I had housekeeping rushing me. They stood out my room for about an 45mins. Check out was 11a. We were gone by 1055a. I hate being rushed and it wasn't even time. Hated that part

Great location

The handicap room is not handicapped Bathroom only

Clean room

The TV remote did not work, we couldn’t watch anything.

No

The staff was friendly and helpful

Clean room, good AC, could use some more weights in the gym but not bad for a hotel.

We had a wonderful stay at the Holiday Inn in Salem. The rooms were comfortable and the staff were kind, friendly, and helpful throughout our stay. The location was also convenient for our trip. It was a reasonable commute to many of the activities we had planned in the area. Overall, we enjoyed our stay. We booked two rooms for our family stay. One room was clean and well maintained when we checked in. However, the second room upon entrance had an unpleasant odor. The odor eventually cleared up once we opened windows and aired out the room, but it definitely wasn’t the most pleasant way to start. Aside from this issue, we had a wonderful stay. We would suggest checking rooms for any unusual odors before guests arrive, as addressing this small detail could make an otherwise great experience even better.

Exceptional

We had a wonderful stay at the Holiday Inn in Salem. The rooms were comfortable and the staff were kind, friendly, and helpful throughout our stay. The location was also convenient for our trip. It was a reasonable commute to many of the activities we had planned in the area. Overall, we enjoyed our stay. We booked two rooms for our family stay. One room was clean and well maintained when we checked in. However, the second room upon entrance had an unpleasant odor. The odor eventually cleared up once we opened windows and aired out the room, but it definitely wasn’t the most pleasant way to start. Aside from this issue, we had a wonderful stay. We would suggest checking rooms for any unusual odors before guests arrive, as addressing this small detail could make an otherwise great experience even better.

The waitresses in the restaurant were so nice.

Location, ease at checking in and out, vending machine area

clean and up to date

Exceptional