Aiden San Antonio Riverwalk

Took my 86 year old mother on holiday and staff at hotel accommodated all of our needs. Great stay! Staff is great including room cleaning staff!

Clean and convenient property

Staff was really helpful and nice

It was an amazing experience, from the rooms to the speakeasy.

Very clean room! This was our second time staying here. We even recommended this hotel to our other family members which also stayed there as well.

I love this hotel. Very convenient when going to the riverwalk. The bar/lobby area is so neat especially when they have a special guest play music. The staff service is very friendly and they make you feel very welcomed.

This is a very clean modern hotel close to major downtown attractions. Unfortunately, my room had maintenance issues. The toilet never stopped running, so I had to turn off the water or listen to the pipes whine. (If you have 100 toilets, shouldn't you have the basic replacement parts on hand? They wear out periodically) The refrigerator was not working. Fortunately, the guy who came to look at it found some sort of breaker on the back that just needed to be reset. Still, it shows cleaning staff didn't pay attention to it being room temp inside. Finally, there was no handle on the shower to turn the water on. I had to wrap a wash cloth around the bolt where the handle was supposed to be to turn the water on and off. Still, it would have been a nice place and my results were probably the perfect storm of things going wrong in one room.

Loved the vibe

Would have rated 5 stars, but about 3Am our sleep was disrupted by our neighbors. Loud music and talking, banging etc went on for hours. There was also a weird smell like old water damage through out the hotel, I pray it wasn’t mold. Otherwise staff was pleasant and hotel was clean. Beds were comfortable that’s important!

Amazing

Nice and clean. Bar was cool and the live music was a real treat. I'd stay here again. Rooms are larger than normal hotel sized rooms. Great staff who are eager to help. Love the later check out time (12 noon).

Very good and nice hotel

The days that house keeping came they did not make up the bed and they left the trash bags in the room. The tissue holder in the bathroom was also very unstable. But the front desk staff and valet services were pleasant.

Great hotel, clean with lots of great artwork! Rooms were spacious and comfy!

Nice rooms and loved how spacious they were! Would stay here again !

Hotel is really nice. The staff were very attentive and helpful. However, when I entered the room, there was a strong musty smell caused by humidity.

The place was nice but the room was so moist and the dry setting on the thermostat did not work. Made for uncomfortable sleep.

Great location, clean property!

My stay was extremely disappointing. I paid for valet parking because it should provide added security and peace of mind, yet someone attempted to break into my car while it was parked inside the hotel's designated parking garage leaving my window shattered. To make matters worse, the hotel staff simply stated they don't cover theft or vehicle damage. Paying extra for valet only to deal with a broken window and no accountability completely overshadowed my stay. I would not recommend this hotel.

Great hotel to stay at!