Comfort Suites Alamo - Riverwalk

We had a very good experience!

Me and my fiancé and his kids and my godkids and family. The motel was great place the breakfast was great. Mrs. Priscilla was very nice to us and my one year old goddaughter. She wasn’t mean or anything like some of the staff. We would love to come back and visit

Location was perfect for our family activities

The room needed some upgrades. Tv system needs a major update, and the screen size is too small. I don’t even think motel 6 carries that size. Wallpaper was peeling off on several walls and the water in shower doesn’t drain, you literally have to be careful when showering because it gets very slippery with the collection of water and soap.

Walking distance to river walk. Only one elevation works. Great pool and hot tub. Breakfast was on point with plenty variety. Parking fair price of $25. Great air conditioners. Front desk helpful. Employees respectfully and helpful. Rooms stalked and beds made while on our outings.

The very bad service we had to wait more than 5 minutes while the lady was sitting at the reception

I’ve stayed there multiple times, never had any issues, helpful staff, good breakfast, cold a/c

Everything was great!

No me gusto que alado hay un bar y la musica estaba muy alta hasta la 3 de la mañna

My family checked in, brought our things into the room to get settled in. I immediately noticed the room had a very odd odor as did my children and husband. I began by pulling out the sofa bed and was mortified when the barely on sheets lifted to show a very stained and torn mattress. My son then used the bathroom and came out and was concerned about the cleanliness of the restroom. The property on the outside did not feel super safe and traveling with children with the unsafe feeling and lack of cleanliness we decided to book a different hotel and were unable to remain there the night much less for our entire stay.

There were many issues with the room however once I brought it up to the staff, they took immediate action to correct the things I brought to their attention. They are in the process of merging with another hotel and will be updating this current place. It’s not in the best neighborhood however the doors all are closed/locked at night securely. It’s about a 13 minute walk to the Riverwalk but I was under the impression it was only a couple blocks. The kitchen staff were very friendly, Anna was our favorite. After the pool was cleaned, it was nice and enjoyable. The hot tub was also nice after they cleaned it. The hotel staff was very friendly also.

Rooms bathroom was leaking n the room just seemed unclean with a weird smell

Not a bad place to stay but if you want to go to sleep before 2 am stay somewhere else on the weekend. The venue/bar next to the hotel blasted music until after 2am and the hotel staff had nothing to say except "you will hear it until 2am." Luckily we had a sound machine that we could try and drown out as much as we could.

Location close to the freeway was convenient

Great place to stay Definitely be staying here again. Great customer service

Very good

This hotel is WAYYY outdated and the entire 4th floor was FILTHY. The room was in complete shambles with peeling wallpaper, gross smells, trash left in the room, the entire floor smelled like pee. The TV had multiple channels that were 'Audio Only' and we were told by the front desk agent that the whole hotel was that way! The pool and hot tub are not like the photo at all. People were smoking out there and the hot tub kept turning off. The staff were kind and friendly, but not in the slightest bit helpful. And the homeless population around and right outside of the hotel was absolutely out of control! It is less than a mile from the Riverwalk, but do yourself a favor and pay the extra to stay downtown. The 100$ less per night is not worth it. (I never leave bad reviews. I am just generally very disappointed in this place.) Also, there is a bar right next door that plays music all night with flashing lights outside. Sleeping was not easy. And you have to pay for parking as well! 2/10 recommend.

I think breakfast was really good. Variety not all eggs. Rooms clean. Can't think anything bad.

The staff was awesome Could have given us clean towels and could have informed us more of hotel once we arrived on different things

The breakfast, location. Nice room. One of the two elevators were broken and the only ice machine is on the 1st floor, rhe other ice machines on the guest floor were broken. The room was dark, does not have ceilings lights. We stay in handicap room, but the tub was deep and slippery, so not.safe for someone who cant steady themselves on the tub.