Hampton Inn San Antonio-Downtown (River Walk)

The hotel was clean and comfortable. They allowed us to book a late checkout which was very helpful. WiFi was good and included breakfast was much appreciated. Location was excellent- walking distance to the Riverfront or The Alamo.

Great service and very friendly!!!

Hotel is in desperate need of updating.

I like that the property it was walking distance from the river walk and other attractions. The only thing I had a problem was the parking they charge for parking but there isn’t enough parking for all guess that stayed.

We went in to check in a Manger attended us , and since we reserved 2 rooms through 3 parties . So the rooms we got were paid for one month in advance and doble queen bedrooms , one room they did not give us what we paid for , they didn’t have available, but they were checking in all these people with doble beds I heard and saw . Which I was very disappointed the sofa beds are not comfortable plus we had a toddler and we were looking to have slept comfortably since we were visiting Seaworld and Riverwalk .

Perfect

I like everything

Room 127 too close to elevators or something making a noise all night

The staff was nice but the toilet needs maintenance.

It’s a good hotel for the price and area.

Good location close to The Riverwalk. Most staff were friendly with the exception of one night desk clerk. The fridge in our room was frosted over and didn’t work. The safe was locked upon arrival and there was no iron. Staff quickly remedied once we alerted them. Good value for room prices. There is a gated parking area but daily parking rate on their lots is pricey.

Iron did not work and ended up calling front desk and they brought one but that did not work either. The water was leaking

Breakfast was really good

The best location No dislikes

Facility was a little run down , our toilet didn’t work (always running and had to pop top ) for it to flush. The staff acted miserable

Very Good

The room was very clean and the breakfast was also good

We thoroughly enjoyed our stay and will be back soon. The only thing we had an issue with was parking.

The staff was great and always helpful. The hotel was very clean and the food at the breakfast was great. My only negatives would be the comfort of the bed and pillows. Flat. Not the best but we would stay again if we had to.

It was so humid in the hotel that the floor was wet and carpet was moist. They didn’t have towels and gave us the excuse the hotel was sold out. They didn’t clean our room the whole 4 days we were there.