Hampton Inn San Antonio-Downtown (River Walk)

Room was clean, comfy bed great view. Staff was very polite and helpful. Recommend 100%.

The breakfast and breakfast staff were wonderful. So nice and helpful.

Hello there, well not sure which is leaving these fake reviews but most definitely will not be staying here again.....first off the parking was not free...it was 34 dollars a nite....second of all the rooms did not look the same as they did online....the beds are not comfortable....the linens were definitely not clean....there were stains on them and the towels.... the shower did not look clean.....closing the door to the shower was like pushing a wagon full of dirt.... I have stayed in plenty of Hamptons but never like this one....but to reach it's own....

Exceptional

Very poor

Exceptional

We received fast and friendly service. I loved that we could just walk to the river walk instead of driving and paying exrra parking fees. I disliked that parking was not free, but I understand that it's convenient to stay there because of the river walk and they have their reasons to charge. Other than that, our stay was good.

I liked the convenience of the location but the room itself needs some major TLC. The room smelled stale and it hasn't been dusted in quite some time. The only clean thing was the bed (I guess, I was too tired to do a thorough exploration of the bed). The bathroom door looked like it had been punched and they just patched it and painted over it with a different color. I killed a baby cockroach in the bathroom by the trash can. The shower though had excellent scalding hot water but hard water stains around the detachable shower head. I liked that there was free hot breakfast but wasn't a fan of the eggs and light-skinned sausage patties. It's a shame...this hotel has such potential if they would do some renovations to the rooms that need it most. The only redeemable quality is the staff. They were so friendly and helpful. 5 stars for the staff but I would not stay here again.

N/A

Room was clean, comfortable, and great location to the river walk and downtown. No vent in the bathroom and sink faucet was shaky with low flow, shower was excellent good pressure.

I would stay here again. The only thing is they don’t have enough parking spaces.

We like that it was very clean and close to walk to the river walk

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Charge for parking

Restroom door was not working

I didn’t like the parking fee but everything else was good

Tha staff was GREAT. Fantasic value for the price! Nice proerty, would stay again.

Exceptional

Property was satisfactory

The hotel was clean, comfortable, and in a great location. The front desk lady was amazing—she was very friendly, welcoming, and made check-in quick and easy. She really made us feel appreciated from the moment we arrived. There was a slight smell in the room when we first walked in, but it wasn’t overwhelming. Overall, the room was clean and well-maintained, so it didn’t take away from our stay.