Sonesta ES Suites San Antonio Downtown Alamo Plaza

All clean and good.

Nice hotel right beside the Alamo and the Riverwalk

Only complaint was there is not adequate parking. After driving 11 hours I was expecting to valet park & I was told they had no parking available. There are 200 rooms and only 100 parking spots is what I was told. My options were to valet park at another hotel, or use a public parking lot/garage. Other than that my stay was fine.

Good service

Staff was very helpful on things my family needed.

The bad: Breakfast was poorly managed , ran out of eggs, potatoes undercooked, sausage chewy/old. Room was not stocked. We had to get everything from the front desk-towels, sheets for pull out couch, washcloths, soap, etc.

The location is excellent and the staff(Ethan)was phenomenal. The only thing there was no pancakes or waffles 😕 at breakfast. The breakfast wasn't great, the shower water temp for hot water doesn't last long. We stayed for 5 days no housekeeping for room to replenish items in room, dishwasher soap, sponges, trash bag, toilet paper and towels. Had to get all this from front desk because room phone didn't work. But the room was large and spacious with all the kitchen essentials you need. Unhouse people camp out near parking garage, no security for parking garage on property..Other than that my family truly enjoy our stay. It affordable hotel with great location and good customer service . Just seems to be understaffed.

The property is dated. They ran out of parking spaces and clean towels when we were there.

Room was clean and comfortable. Did not like having to pay $35 to park.

Breakfast was served but was crowded with people. Staff was helpful. The room was spacious with a kitchen area. The drainage of the washroom was poor, but nice to be separate from the shower.

Breakfast was yummy and fresh. The staff were quite friendly and always ready to help. Issues were promptly addressed, with the speed of light. One of the staff at the reception (Elijah Zavala) was quite outstanding. Love the 24/7 availability of premium coffee for guests at no extra cost. Appreciate the breakfast time is extended up to 10 am.

The property was well maintained. The staff was helpful. We have stayed here few times before and the stay was always comfortable. However this time, our AC was not working and it took about 2 hours to fix the issue. Again the staff was helpful and prompt, but the room was too hot. I recommend the property to look for the issues during the room is prepared

Did realize we were going to have to pay over $80 for parking elsewhere and walk a ways to get back to the hotel

Cuarto incluye cocina. El baño es sencillo. Todo limpio.

Great clean room and location. If any improvement, it would be a larger pool area.

This place is in such a great spot in the heart of historic San Antonio. Literally one block from the Alamo grounds, walking distance to all of downtown, next door to a fine fun Bonham Exchange club, big comfortable rooms, an okay pool and good staff ! The pool is way too SMALL, breakfast hours should be extended yet the coffee was delicious and plentiful! Beware of parking. Because there are at least five other large hotels next to and around the Sonesta ES, parking IS at a premium, not plentiful and not cheap! Be prepared to spend $40+ per night for parking (April 2026)

Our room was clean and cool and the staff was helpful.

I really enjoyed my stay. The location was perfect for everything I wanted to do. I walked almost everywhere., The only problem I had was the parking fee. $35 a day is excessive. I always stay at the Sonesta in Dallas and they have free parking. It would be nice if Veterans could get discounts. Overall, I will always book this hotel whenever I'm in San Antonio. The $35 a day for parking.

Arrived pretty late around 10:30 at night as we were moving across country. Maria at the front desk was more than helpful and accommodating on helping us get in and settled. Helping us out with parking. We had our 2 sons and 2 dogs with us. The hotel room was better than expected. We slept so well and wished we could have had more time to enjoy the room. The complementary Breakfast in the morning was pretty good as well. We were able to have a good selection of things, including scrambled eggs, breakfast sausage, potatoes and variety of toast. So we were set for our next full day of driving. I would def stay here again.

Clean and spacious room. Good value for a suite. Decent hot breakfast. Friendly staff.