The Emily Morgan San Antonio - a DoubleTree by Hilton

All the staff were very friendly, and helpful.

I really enjoyed my stay. It was only for two nights but the hotel is nice and fun to be at. Very different and very historical. So much character. The only thing that was difficult was walking my service dog. There was no place that was close that had grass for this purpose. Other than that I would definitely stay again.

Wonderful all around

Pool was not opened and when I booked it on line it said pool was gonna be open

Superb

Location Pay for parking

They need to change the valet car company. Very awful service

We loved the older hotels that have some history. The Emily Morgan did not disappoint. From the facilities, to the staff, to the location, it was all very nice!

Location

Exceptional

We were very tired , and once we were there, to check in the system was down . There’s no parking place and is 58$ per parking place just one day . The hotel cancel my reservation . Worse experience ever

We loved that the hotel was conveniently close to a lot of places we wanted to see. The rooms were very nice and clean. All the staff we spoke to were very welcoming and friendly. We would love to come back and stay!

I had however wished the pool was open and there was a fridge in the room for convenience. I would reccommend staying here and making sure to talk to the staff and share haunted experiences and stories .

Really old refurnished building, still looks old. The room was extremely small, I stayed in a super 8' the day before and it was way bigger. When we checked in there was no system and we had to wait for an hour to get our tiny room, also wifi never worked !! Nothing was as it was advertised, the rest menu is pretty basic ans closed super early; Didn't like it and will not return.

Decor is tasteful but bathroom feels a bit dingy and dated, and maintenance appeared spotty. For history and architectural style, it's an awesome attraction and interesting stay!

The distance to the Alamo and downtown were nice and some of the staff were kind The whole building was very warm, and our AC in our room never seemed to actually cool the room either. When we came to check in at 4, they told us it would be 20-30 minutes until our room was ready; after 15 minutes I went to ask if there were any other rooms available with a different receptionist & she got us checked in immediately (this was never offered previously even though we did make it known we needed time to get ready as we were having dinner at the hotel). the room definitely needed some updates as there were water stains on the roof and a stain on the sheets, and the bar service was extremely slow as well. some of the staff were nice and dinner was great, but the hotel was subpar for how it’s advertised unfortunately!

Superb

Disappointing

Great customer service and the cookies were a bonus! Bar closed early.

Very good