Courtyard by Marriott San Antonio Airport/North Star Mall

It was decent and fairly clean, but the main downside was the parking fee. You could either pay a small discount price by adding the number of days you’ll be there or pay each time you drove out of the parking lot.

Carpet in the entire hotel was filthy, mold in restroom, the room smelled damp/humid, pillows were horrible, the indoor pool chlorine smell burned your eyes just walking near it, the fruit infused water in lobby tasted like old lemon peels, extremely overpriced lobby snacks, parking hard to find/lot always full

Nice professional greeting staff

The property is really dirty. The hallway smells really bad like old and musky. Hallway rugs are extremely dirty. AC in the room makes noise. Balcony is super dirty, full of web cobs. Shower was dirty and no hot water at night. The room at night is Hot the AC did not turn on for a couple of hours.

Very nice!

Room was fine but there was some need for cle in break area. Popcorn machine needed attention and there was no coffee or tea made. Overall it was pleasant.

Go direct to the business itself

Excellent location

Also when I went to get a shower and moved the curtain a wash towel from the previous guest fell from the rod. Staff nice, the bed was very comfortable but we had a terrible night.

friendly staff I can hear people walking on top of us.

Bathroom had mold above doorway and inside shower along caulking. Room smelled stale and moldy.

Car was broken into, plus 3 others with no security around the area. But the seafood restaurant next door has security.

Limited menu. Plunty of parking.

Worst hotel experience ever. Truck broken into and multiple

There was no hot water for the shower and the manager didn’t acknowledge the inconvenience, offer an apology or even suggest that another room might be available for a shower. It was the morning and instead the veracity of my claim was questioned. She then stated upper management would be in contact with me, but that never happened. Those who are not conscious of the customer’s experience have no business being in the hospitality field.

Hotel was nice. Unfortunately parked cars were broken into overnight. Very sad to see lots of bokeh windows.