Marriott San Antonio Airport

N

Rooms were clean, staff was very nice and helpful, great area to get around.

Great except only 1 elevator working

I was told to not return by hotel managment so my reservation was supposed to be refunded

GOOD

very clean and friendly staff

Great hotel and excellent customer service! I accidentally booked the wrong dates, and Expedia and the hotel helped me change my reservation without any problems. Everything was handled quickly and smoothly. Thank you so much for your help

Staff was great 👍

I used to love staying at this property for some odd reason. It’s like housekeeping is missing too many areas. They’re leaving too many behind that are not clean.

The breakfast was very good. The area was clean and the staff was very nice and professional.

The elevators were slow

Need microwave

Location and facilities were great.

I was disappointed that my toilet was dirty, which concerned me. There was dried urine underneath the toilet seat.

Clean, nice staff

The hotel is very clean. The lobby is very nice. The rooms were comfortable, cold, and I like the design of the queen beds better than the king suite because of the restroom., The outlets don’t accommodate to every size of plug. Also the outlets where the lamp is at between the beds did not work. Lastly, the handicap restroom is kind of messy since the water gets all over the floor.

Clean room staff was nice i would definitely recommend this hotel

My stay at the hotel was not what I expected. The room had a strong cigarette smell, and the temperature was set very high, making the room extremely hot. There was no toilet paper when I arrived, and the shower water pressure was very poor.

That said, there are a couple of drawbacks worth noting. There is no complimentary bottled water in the rooms, so you will need to purchase your own, and the bottled water sold in the store downstairs was $12 per bottle, which felt extremely overpriced. I would strongly recommend stopping before you arrive and buying your own water to avoid paying such a high price. Also, there is no complimentary breakfast. For two people, breakfast cost us $48, which is more than what you would normally expect to be included at other hotels. Those were the main negatives, but aside from that, the property itself was excellent.

Nice clean room