Hampton Inn & Suites by Hilton San Antonio Riverwalk

Bad experience! Gave us the worse room with the most horrible outside view ! Looking forward to an actual riverwalk view but instead we got a view to the most old cracked building ever seen in my life! Called front desk to ask about trying to set up tv to watch a soccer game….we were told she didn’t know how to help us and everyone else were out to lunch !! Soooo….”you would have to figure it out”! Were her exact words!! Never again!!

Very clean, well maintained and smelled amazing

Better breakfast options

The room very clean

Nicest

Location is perfect for our visit to San Antonio and our grandson's graduation from BMT Lockland Air Force Base.

There is no parking for this hotel at least not no free parking! I paid an extra hundred and something dollars for 3 night parking in a parking garage across the street from the hotel! The hotel rooms were decent. I would not recommend this hotel mainly because of the parking. staff seemed nice and friendly though I have to say.

Staff was awesome.. well informed and very helpful.

Clean room. Excellent location

They have clean rooms. Best breakfast and they have best staff.

Great hotel outside of town. Very quiet. Very friendly staff. Rooms are older with some wear. Rooms could use and upgrade, but rooms were clean and quiet.

There was bugs in the room.

Clean room, the staff was helpful and quick. Parking was convenient.

The room was very clean and smelled good. Everyone was very nice. Just one lady at breakfast time denied me a carton of milk when I asked for one. It was a few minutes past breakfast time, but it was not that hard to hand me a carton of milk for my kid. Other than that, everything was excellent.

Everything was great, from the staff, to the room, to the breakfast. We love staying in this hotel!

Ms. Yolanda was absolutely amazing with accommodating.

Great room. Great hotel. Staff was friendly for the most part. Valet staff was phenomenal!! Hotel was very clean. The only drawback is location for anyone with disabilities that include mobility issues. It was very difficult to navigate the Riverwalk from this hotel. If you plan to stay here, and you require assistance with walking (rollator, wheelchair), I would suggest going to the city website to get the map of elevators and ramps to map out your path for the Riverwalk ahead of time. Many of the restaurants helped us find elevators, as well. Just know that you will find yourself on the opposite side of the Riverwalk for many of the restaurants and stores. On a positive note, the walk in shower was perfect.

The rooms were very clean and the staff was super nice. The only downfall is you still have to pay for parking even though you are a guest at the hotel.

Great location

Clean