Holiday Inn San Antonio - Riverwalk by IHG

My son loved it! Can’t wait to go again.

Room was clean and staff was friendly had problems with the ac but it was fixed

Hotel was friendly and staff was helpful. Our toilet ran the entire stay and barely worked. We told cleaning staff we were good first day and didn’t want turn down service as we were trying to rest and they still came back and knocked at the door and even tried to come in, luckily the door was latched at top. The hotel has a nice view of the riverwalk and having breakfast with that view was very nice. It was about a 7 minute walk to all the attractions of the riverwalk and Alamo. They were unable to park our vehicle so we had to park about 5 minute walk from hotel.

This hotel was ok for my families trip to the Riverwalk. This hotel has breakfast available with seating facing the Riverwalk. The pool and hot tub was very small and too packed when we went. Good location to shops and restaurants.

Clean when I got there. It was long pieces of hair on the walls in the shower.

The room was spacious and the property was nice. Hotel right on the river walk which is convenient to everything . I noticed human hair left on the dresser near the TV and the Headboard was dirty and the toilet was not so clean. lucky I travel with cleaning wipes and was able to wipe everything down . Overall it was a great stay .

The first room our air conditioner and refrigerator were not working so moved to another room and it was warm in the room too, when asked they said it was new green air system the changed to and when you were not in room it was 73, it took till morning to get to 68

Parking situation was horrible. Friday night they ran out of parking. The only good part about this hotel is that it was conveniently located.

Great hotel and great staff, breakfast was excellent.

Love the stay

Always stay at this location when I come to San Antonio good staff clean rooms

We enjoyed our stay.

The location N/a

AC was loud. Noises from outside were loud, not sure what it was. Parking was terrible. Both garage and valet parking were full when we arrived. You had to park at a city garage down the street even though we pre-paid parking. Still waiting on parking reimbursement.

The location is perfect for Riverwalk, Alamo and visits within downtown. The hotel rooms need renovation, blanket and curtain have holes and toilet bowl especially the underneath part of the bowl was very dirty as I only noticed it on our last day of stay. The windows overlooking the Riverwalk need to be cleaned. Parking garage was wet and the restaurant at the hotel is awful. The elevator to the parking garage, as well as the garage need cleaning.

Parking was terrible unable to park at the hotel due to open parking to public and they were full had to pay depart parking fee at a lot several blocks away and had to walk back

It was close to where we needed to be. Not enough parking for guests. We had to park a block away in the city parking lot.

Beware of all the extra fees that you will be charged at the end of your stay that are not included in the initial room rate. Even though it shows a competitive room rate upfront to get you in the door online, when you get your final bill, there are a significant amount of add-ons with the staff telling you that your initial room rate was just an “estimate.” I would suggest another hotel for the price and value of what Holiday Inn is charging. TRAVELERS BEWARE!

Clean and spacious room. Friendly staff. Fast to check in and out. Valet parking expensive. I parked down the street at the public parking for $9 dollars a day instead.

The property was nice outside. As we walked in the floor was full of dirt and dusty everywhere. Bedsheets was full of hair. So it was very uncomfortable. Vallet parking curly hair guy was very unhappy. Checkout front desk never ask us how was our stay. Oh and the gym was nasty. Dirty and dusty everywhere.