Omni La Mansion del Rio

Classic hotel. Great location. Great staff.

Great place! Perfect location and definitely would go back!

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Our room was very clean, no problems in that area. The staff was amazingly attentive even stopped us in the hallway to see if we needed anything. Breakfast was a nice hot buffet which was not included. Parking lot had many open spaces, no trash all work really hard time keep to with. This made for a great trip.

Lovely property. Room over looking the river with a balcony was great. Quick valet service! Delicious food at Four Brothers! Pool area was delightful - not too loud, but fun. Will definitely return!

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desk and reception and Kurt at four brothers restaurant and bar is a Gem. Amazing patio pool area, Great experience front to back.

I have stayed here multiple times before and never had an issue. I brought one of my best friends on this trip with me and our room was gross! It looked like the room had not been cleaned at all; there were crackers on the floor, the dust ruffle on the bed was clearly stained, there was even hair on the bed when we moved the first pillows. It was late and we were tired, so did not ask for another room. After being there for an hour, we left and drove 4 hours back home instead. They refused to refund our stay stating we should have requested another room. The rooms should have all been clean for guests every single time so there are no issues. Will not stay here again moving forward.

We enjoyed our stay. Great location!

We had a courtyard view room and it was very large. The location is perfect for downtown and Riverwalk access so we didn't drive anywhere. The Four Brothers restaurant was really good although we didn't have reservations we sat at the bar. We didn't use the pool but it looked nice. The day we considered it, there were a lot of families and it was a little crowded. I would stay here again.

So nice clean and on the board walk! Very sophisticated we loved it! Our only complaint was the small pool for so many people! Gross and valet was $55 a night I was told $24 but we still enjoy everything! We will be back!

When I called the front desk to report the problem, they simply sent me a new room key. No one offered to help us move our luggage, which was very disappointing. As an apology, they gave me a $75 restaurant credit. However, when I received my bill by email at checkout, the credit had not been applied. I had to wait at the front desk while they corrected the mistake. To make matters worse, the valet service was extremely slow. We had to wait about 20 minutes for our car. Overall, this was a very disappointing experience. Poor customer service, lack of attention to detail, and the condition of the first room did not meet the standards I expected.

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Fabulous hotel right on the Riverwalk - was able to relax on the verandah watching the bustle of people walking by. Room was very clean and comfortable, and staff very courteous and helpful. Definitely come back next time we visit San Antonio!

Had a Riverview room. Awesome view, room very clean. Our room had a mini fridge, coffee maker and safe - no microwave. We preferred for the hotel valet parking over the parking garage across the street. The staff were all friendly and very accommodating. Check out is at noon. If your car is valet parked and you still have time to enjoy the Riverwalk or other san antonio sites, they will hold your luggage at the valley desk until 8:00 pm. I would stay here again and recommend to anyone that wants to spend most of their time in the Riverwalk area.

I think of the Omni La Mansion as the grand dame of the Riverwalk. I think I first stayed there in 1977, and it still retains much of its original charm. The pool and common areas still manage to look fresh, and the balconies along the river just as charming. Because my chosen room was not available, the front desk upgraded us to a junior suite - a very welcome upgrade. Breakfast was served quickly and was delicious and perfectly presented, drinks in the bar were exceptionally good. I love it when a property ages gracefully and well. That's the case here. A great selection.

The brothers restaurant was awful

El hotel es viejo, pensé que iba a estar en mejores condiciones. La ubicación es excelente

We really enjoyed our stay at this property.The location is excellent on the riverwalk, and we were able to walk to a lot of food options and attractions. The valet parking was extremely expensive, so we ended up grabbing a spot across the street for a fraction of the cost in the ramp. Also, the pool is really small. Overall great stay though with a lot of wonderful service from staff

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