Club Wyndham Riverside Suites

The staff friendly and the apartment itself was roomy and comfortable (although there was a lot of street noise). The kitchen was well stocked. The bed was comfortable and the shower had good water pressure. If you need to save money, the location is close to major attractions, but having to enter through the back alley didn't feel safe at night. Check-in was a hassle - you have to go to La Cascada to get your keys, which is not a walkable distance. The entrance to the apartments was in a back alley that smelled like trash and felt sketchy. There are no facilities with this propery. Additionally, the hotel charged $15 dollars per night for the Houston Street Garage. The flat rate for the garage is only $10 per day, so unless you need the in-out option, better to just pay for parking directly through the garage (which would also save you the extra step of having to return the garage key). If you really need to save money, this hotel might be a good option, but if you can afford it, I'd recommend paying more to stay somewhere else.

Nothing

Close & easy access to everything we wanted to do. The beds were comfortable. I liked sitting out on the terrace and our balcony overlooking the Riverwalk. We were told of the noise from Riverwalk. It definitely was noisy, but since it was expected, it was ok, I used the ear plugs provided and slept wonderful in the comfortable beds. I didn't like that we didn't stay longer, lol.

Exceptional

There were shops and food nearby on the riverwalk and elsewhere. Have no idea if the place was pet friendly as I am not a pet owner.

Location just off the Riverwalk was fantastic.....easy access. Check in process was easy. Suite was clean and super nice. Lobby was rough and on an alley that was kinda dirty/seedy. Not much of an entrance presense. No breakfast.

Apt is fantastic. Plenty of space and clean. Staff was exceptional! Every request was met with enthusiasm and professionalism. Shower: entry & exit is a hazard. Especially for young & old. The barrier is too high and thick for easy safe entry/exit.

We booked a 2 bedroom and got 2 1-bed rooms with a connecting door, overlooking an alley. Very narrow footprint, so the only way to get through one room to the other is to move the table. Instead of one living area big enough for our group, we had two tiny living areas, each with a kitchenette, table for 2, loveseat, and TV. It was fine for 2 days, but would have been challenging for longer.

The location was great, right on the Riverwalk and easy to walk to activities and restaurants. The beds were comfortable and all the amenities were there. We booked a 2 bedroom and got 2 1-bed rooms with a connecting door, overlooking an alley. Very narrow footprint, so the only way to get through one room to the other is to move the table. Instead of one living area big enough for our group, we had two tiny living areas, each with a kitchenette, table for 2, loveseat, and TV. It was fine for 2 days, but would have been challenging for longer.

LOVED the location- staff was exceptional. Truly made our experience so wonderful. We will 100% be back. James and Dani were the best staff we experienced through our 10 day trip. Dani’s suggestions were amazing and James put on a wonderful social and was so quick to help with ANYTHING I wish there was a pool or maybe a larger lounge area near the concierge. James put on a magnificent wine and cheese social but there was little room to socialize.

Employees are so kind and gracious.

Staff was very friendly and easy check in!

Location and convenience No smoking area.

Location was great. The building is very old and needs some upgrades.

Spacious accommodations Noise from bars

Exceptional

Exceptional

Reservation was canceled the morning of check in. Manager stated “we tried to reach you” but I did not receive a phone call or an email. DO NOT RECOMMEND Reservation was canceled the morning of check in. Manager stated “we tried to reach you” but I did not receive a phone call or an email. DO NOT RECOMMEND

Bad

Everything was to our satisfaction