Club Wyndham Riverside Suites

There were shops and food nearby on the riverwalk and elsewhere. Have no idea if the place was pet friendly as I am not a pet owner.

The location was great, right on the Riverwalk and easy to walk to activities and restaurants. The beds were comfortable and all the amenities were there. We booked a 2 bedroom and got 2 1-bed rooms with a connecting door, overlooking an alley. Very narrow footprint, so the only way to get through one room to the other is to move the table. Instead of one living area big enough for our group, we had two tiny living areas, each with a kitchenette, table for 2, loveseat, and TV. It was fine for 2 days, but would have been challenging for longer.

Employees are so kind and gracious.

Staff was very friendly and easy check in!

Reservation was canceled the morning of check in. Manager stated “we tried to reach you” but I did not receive a phone call or an email. DO NOT RECOMMEND Reservation was canceled the morning of check in. Manager stated “we tried to reach you” but I did not receive a phone call or an email. DO NOT RECOMMEND

Everything was to our satisfaction

Good location with plenty of options Nightclub next door Friday/Saturday night until 2am

Nothing They canceled my reservation and said they moved it to another location but didn't tell me where less than 12 hours before I left on my vacation! Highly unacceptable! Gave no reason other than unforeseen circumstances. Offered zero help or restitution.

Great location on river walk Room was hot when we first arrived took a while to cook off

I booked my reservation in January 2024 for a stay in June 2024. On the day of arrival for my destination, I received a call in the morning that the air conditioning was out in the building, and that if it wasn’t fixed by the time I needed to check in that they would be relocating guests. They said they would call me if needed to relocate. I had a reservation for a two bedroom suite, arrived by plane with my family of five. Upon landing, I had no messages from the hotel so we drove there. When we arrived I was told that the ac was still not working and was given a number to call for relocation. The hotel staff had no idea where we were relocating to. So, I call and spoke with a representative, was put on hold for 30 minutes while she tried to figure it out, and then was told that she needed to contact the hotel to confirm. She tried to call them and said she was unable to reach them. She said she would email them, and said response was usually quick, then she would call me back. I never received a call back during my three night trip. I ended up calling around all night to find new accommodations. I found three rooms at La Quinta (no 2-bedroom suites to be found anywhere), and paid slightly more.They were very accommodating, great location, had free breakfast daily, and a swimming pool (which Riverside did not have). Needless to say, my experience with Wyndham Riverside was utterly dissatisfying. I would not recommend. San Antonio is hot af and to have a hotel without ac that left me stranded with my family was horrible. I was lucky that we rented a car and didn’t Uber there otherwise we would have been screwed.

Very basic hotel. Anything besides the room was extra money. Immediately attempted to get me into a timeshare which was very off putting. Room was nice. Great location

Convenience. Friendly staff A sales pitch on timeshares. I declined to attend the “free” session

Nothing The location

Our reservation was canceled just before our arrival due to overbooking the hotel. Our reservation was paid in full months previously to our arrival. Leaving us scrambling for another hotel room. Totally unprofessional and not cool. Will not use this service again.

Close to the river Parking

Perfect Location No property parking, had to pay extra parking permit. Got prompted and extra charged to attend timeshare workshop.

Great location, right on the RiverWalk, friendly staff, clean room with lots of amenities…but…soundproofing is non-existent and partiers on the RiverWalk and loud cars will keep you up until 3 am, then street cleaners and service trucks roll in at 6 am to start delivering supplies to all the adjacent restaurants. Provided earplugs didn’t do squat. Hardly slept my whole stay.

Awesome location along the Riverwalk! Loved the available patio to relax at. Our room was nicer than we expected it to be!

location and some of the staff were very nice. There is nowhere to park in front, but the street, when you are unloading the car. I had to walk more than a block to park in a city garage. Then move the car every day, walking to and from the garage, in order to not get charged for parking. The bathtub was very slippery when wet. I requested a handicapped accessible room. We were given a room on the 7th floor that the tub was higher than my knees when trying to get in. We had 2 handicapped people there, and my friend could not use the tub because it was not easy for her to get into the tub, and a fall hazard for her. It was also unsafe for her to use it as it was very slippery. We also had to listen to their spiel asking us to join their club. We went to one of these in Las Vegas and was told by their representative that we were dumb for purchasing an RV, realized this after we were listening to their spiel the first night. The supplies in the room were only for 2 people or may be one person, when they knew that there was 3 people staying. We noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side. We had to pay a deposit of $250 and was a Suprise never told of this charge till we entered the hotel. Also, the noise outside was very loud at night.

Ther was no breakfast Very noisy, very loud music playing until 3AM