Home2 Suites by Hilton San Antonio Riverwalk, TX

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Complementary breakfast had very few options and the pool was cloudy.

Staff gave us a hard time with our reservation. Claimed they were under staffed for us to check in on time. Staff claimed they could not find reservation when 40 minutes earlier all I gave was name. Other family of ours did not go through Expedia got their room on time with no problems and got a gift bag. I feel we were mistreat for using Expedia. We wanted to watch a FIFA game the staff lied said it was not available in hotel. They recommended near by bars I’m sure that pay them. The game was on tv in breakfast area and hotel tv. Very shady staff. Rooms were nice parking was ok. Breakfast staff could not keep up with amount guest on hand. We skipped breakfast for lack of availability.

But there are a lot of great places to get breakfast. All and all we loved it

Room was clean and staff was helpful. Taking advantage of the breakfast evens out the expense of the overnight parking fees. Having a couple more dryers would help a bit with availability.

Good hotel

Estuvimos solo un día familia de 6 y quedamos muy contentos muy buenas atenciones por todo el personal

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The hotel in general was very clean and the location was perfect. The rooms were spacious and clean as well. The only thing I gotta say is that the “hot breakfast” is bad, I don’t know what kind of powder eggs they use but they feel like biting a wet sponge, there was always a liquid dripping from the egg, no matter the presentation, and the oatmeal was also very bad, and the it feels like they reuse the hard boiled eggs no one touches from the day before, and the rest of the options are not healthy at all, that was my main issue which is not a big deal for most people.

Clean, Downtown

The minute I arrived Ashley Johnson made us feel welcomed, she went beyond to make sure we were taken care of. The only problem I had that the breakfast wasn’t great but overall I had an amazing time & my room had one of the best views

The staff was very friendly and courteous. Room was clean and for a family of 6 spacious. Breakfast was delicious and definitely will book again.

We stayed several days here and there were several problems they didnt fix. There was no blackout curtain in our room which was out for repair. Nothing was offered to help the situation (eg change of rooms or something temporary to cover the window.). Next is out of their control but lots of idiots with loud engines like to show off at night and the rooms can hear them as well as the parging garage noise across the street. Probably some of this is just downtown issues in general but bring ear plugs and eye covers for sleeping if you care about that sort of thing.

Fantastic property, right off the Riverwalk. Highly recommend!

Great service and rooms were really clean

Staff was great in total we had a great experience.

Excellent stay! The room was very clean, comfortable, and well-maintained. The complimentary breakfast had a good variety and everything was fresh specially make your own waffles which my son loved . The staff was friendly and helpful, and the location near the River Walk was perfect. Highly recommend and would definitely stay here again!

Great place to stay.

We arrived and was told that they couldn’t break a 100. That tells me that you can only pay with a card. The staff was rude and unfriendly. Will not stay there again if we go back.