Holiday Inn & Suites San Antonio Northwest by IHG

Very good😍🙏

Great stay

Good

Floor tiles very cracked in the bathroom and coming up. Walls in the bathroom were moldy. AC was very loud.

The pool really dirty, they dont have it maintained. The beds smelled like feet. The coffee maker was dirty and uncleaned and the fridge was also dirty from the outside.

A very poor maintained property. Loose tiles, water leaks, old carpets, stuck in the elevator, etc

The room was overall okay, but there were a few maintenance issues. The toilet wasn’t securely fastened to the floor and wobbled when used. The shower drain was slow, causing water to puddle while showering. Also, one of the drawers in the nightstand kept sliding open on its own. With a little more attention to maintenance, the stay would have been much more relaxing.

The carpet in the room was very dirty and only one elevator of the two available for a hotel with so many rooms worked, there was not a day that I did not have to wait to use it, many times it was preferable to use the stairs

The location was good and convenient to where we needed to get to.

The room and the hotel were clean and quiet. Just like i like it.

Great Place ! Excellent Service !

Me gustó la propiedad muy limpia, el cuarto tenía un olor a cloro un poco fuerte, el personal muy amable

N/A

Room was dirty. Carpet was all stained.. Bathroom had hairs and someone’s toothpaste top was still there. Not to mention the room smelled like cigarette smoke

There was

This was a horrible experience. We were very disappointed with our stay I would not be recommending the holiday Inn to anyone.

Im greatful for a good service

.

This hotel is always my and my family's go to when visiting San Antonio. It is in close proximity to many restaurants, grocery stores, UTSA, etc. Reuben was very welcoming, greeting us as we entered. Even when leaving and arriving back, he would be sure to welcome us back, which made us truly feel welcomed. I don't know the person's name, with a disability, but she too was welcoming. My husband and I enjoyed the breakfast on both days. The kitchen staff replenished any food, that ran out, on a timely basis. Our rooms were very clean overall. My only complaint concerning the room was the seating area (sofa). It was lots of stains, where no one would want to sit or place their items on it. It seemed there was a spill or something. Whatever it was, it definitely needs replaced or deep cleaned. That was my only complaint concerning the cleanliness. I absolutely love that the security worker drives throughout the night. Yes, I am a night hawk and noticed the flashing light from the car as he or she drove around on a consistent basis. All in all, this was a great stay for my husband and I as we prepare to celebrate our 30th year wedding anniversary. Thanks Holiday Inn... We hope to be back soon.😊

Breakfast was a little expensive so I thought we would get more "non-tradktionally complimentary style" breakfast