University Inn & Suites San Antonio

I did not like anything about this place. The staff are rude and unhelpful when it came to our booking. They cancelled our booking without contacting us, then tried to charge us a no show fee. After all that, they tried to make us do back and forth with booking.com to resolve the issue. Everything. Read my other review above. They don't care about their guests, they only care about the bottom line and have ZERO customer service. It's infuriating that they won't work with you and just try to charge you for unnecessary fees to see if they can get away with such shoddy practices.

Good hotel. Nothing special not too many sketchy people around, a few but not much can be done about the location. Staff were very nice. Room was okay. Good place to stay a night or two.

Muy cómodo el lugar. me encantó que cuando llegamos cansados el aire ya estuviera prendido y la habitación fresca.

My mistake I did not see the I rented a smoking room and it was unbearable and left early due to the odor. Food left in the fridge.

The desk clerks was really nice, im not sure if our reservation an us showing up so quick allowed them to clean the room in time, but the tub had not been cleaned with soap belonging to previous guess and dirty towel was still in the tub, the microwave had 2 mildew plates still in it and the air conditioning was not cold for the 99 degree weather we had, but the clerk did come and set it right. Overall not a stressful stay but I wasn't used to these issues. Would not stay again

Passable

Location and price was perfect. Rooms were

It was clean enough. the staff was very friendly

Convenient

Superb

Love it here

The beds were so comfortable and we had two rooms with a joining door ...

Nothing Bed bugs

Very good

For the price, it’s the best anyone can ask for. No bugs as others say, it’s a great spot with great people. Nothing else to say!

Relaxed stay

Absolutely nothing! The place was ran down. Office person bill is so rude and nasty. People all over. Homeless and drug user everywhere. Do not stay here.

The place was ran down. Office person bill is so rude and nasty. People all over. Homeless and drug user everywhere. Do not stay here.

The cold ac. Cigarette burns on bedding .. roaches.

Cigarette burns on bedding .. roaches.