SureStay Plus by Best Western San Antonio Fiesta Inn

Pleasant

Shampoo and soap was missing in the bathroom, I’ve asked in the front desk and they facilitated a couple samples

The conditioner was empty in the shower, the rest was excellent

room was pretty nice but carpet was like cold or damp, lobby smell was awful, smelled like a nail salon

Exceptional

Near the Six Flags Park, easy access to Highways. Breakfast was decent. Bathroom door was broken. Only two towels for a family of four, when I asked the front desk they told me that it was intended that way.

The Motel was not bad it was 6 min away from Six Flags which was a big plus for us, it was easy to find parking, the bed was very comfy, shower pressure was great and breakfast was good but it did have its quirks there were many noticeable issues that the room overall needed maintenance and to be better serviced and many of the photos on the Expedia were I felt false advertised unless of course there were rooms that did match the photos but overall for staying there for one night you are getting what you paid for if needed I would stay here again with the hopes that the rooms would be more up to par

Breakfast was really good and the swimming pool was amazing

Quiet property.

Good

Me incomodo mucho dejar un deposito 100 dls como garantía y me incomodo mas que me condicionado al momento de la entrega si no salia de la habitación de inmediato eran las 10.45am y me faltaba de retirar mis pertenencias hasta q me salí de la habitación fue entonces que regresaron el deposito de garantía

The room was dirty trash was full,sheets were used bed was messy had brown stains, the fire alarm was covered with plastic bag, floor was sticky soaps were used. We ask for another room or we could wait for our room to be clean front desk said there were no other rooms and no staff to clean it. We had to book another hotel. This hotel also doesn't want to give us a refund still charged us 354.00 for a room we couldn't stay in hotels.com are still trying to reach them but no luck

Nothing Room was filthy, AC and microwave didn’t work, shower had mold and shampoo/conditioner dispenser was broken and they had no travel size bottles for us to use so we had to go buy our own. Sink barely had 2 streams of water from being clogged with gunk. Hair dryer handle was sticky and someone previously had wrapped a paper towel around it that was still stuck on. “Free breakfast” was rehydrated eggs, under cooked sausage still cold in the middle and waffles.Staff did nothing to fix any issues and a month later I still don’t have a refund when this awful hotel stay ruined our trip.

There was a huge roach in our room, mold on the walls in the bathroom, tv didnt work, one lamp wouldn't come on, and the room was extremely dated.

Good stay for the price. Easy access to freeway

The room is decent, though the furniture is old and worn out. They are providing complimentary breakfast but I feel they need to add more to their menu. There is a swimming pool and gym as well...overall for the amount I paid, I feel good.

The breakfast area was very dirty as in spilt cereal on counter, sugar wrappers, little trash can on counter was full. Somebody needs to watch it and clean it during breakfast time.

Bedroom has bedbugs all over the place, they had to give us a new room that also smelled bad. We tried to get a new room at another hotel but everything was sold out. Very bad experience

Nothing Dirty rooms and ac not working

Toilet smelled like old urine, but other than that it was an okay stay.