Homewood Suites by Hilton San Antonio North

The interior of the hotel is nice. The exterior does not have video surveillance on all sides with the staff being fully aware of the high number of vehicles being burglarized on the property. The parking area requires key card access during nighttime hours with a roving security guard yet multiple vehicles, including mine, were broken into with visible broken glass on the ground, yet this went unnoticed, or at the least unreported, by security and staff. When this was brought to the attention of the staff excuses were given as to how it happened within an area they advertise as being secure, with security on location. Not everything can be avoided but it seems this situation could have been handled differently. Minus the vehicle burglary, there were no issues with the stay.

This was one of the most comfortable states that I’ve ever had. Staff was great. I felt at home. I didn’t feel nervous about doing anything. All the amenities were perfect. I will be staying here again. This was a staycation and it was wonderful.

Well

Great stay. Fantastic breakfast.

Very well kept hotel Rooms we great very homey and comfortable . Had great amenities in room 2 burner stove full refrigerator micro coffee maker and hotel supplied coffee. Staff was amazing very nice and polite. I would love to stay again

Very good. Will stay here again.

First of all let me say that Ben is AMAZING!! He is ALWAYS very friendly and goes above and beyond to accommodate! The breakfast variety is really good! Our room was very spacious and clean. I don't know if the beds are new but they were SOOOO comfortable!! The icing on the cake is the walking distance to Cornerstone Church ❣️

Excellent breakfast, spacious room for a family of five, management was super attentive and helpful. They were quickly able to extend our stay for an additional night when we asked. Will stay here again!

Room service was supposed to be done on day 2. We piled up the all the towels to make it easier for them only to come back late at night to the pile of towels. We used the same dirty towels that night. Mold was also showing above the shower. Shower head had terrible water flow. Staff didn’t honor their refund for night if we weren’t satisfied. Something about a breach in contract.

We were visiting San Antonio for my nieces 25th birthday. We chose this hotel because a suite with 2 queen beds would give us more room to be together, but not be so crowded. The staff were super friendly and our room was great. We had a plumbing problem and they were there within minutes to fix it. Breakfast was good, but the staff seemed kind of overwhelmed and struggled to keep food items filled. We would definitely stay here again.

Staff was very kind and helpful and location was great! We will definitely Stay here again!

Clean room, staff were great, complementary breakfast, and pool is available

Everything was very well organized at the front desks and the room was very clean and comfortable. This is a location I’d book again!

Great location! Carpet looked a little old but everything was nice and clean in room. Breakfast was great!

We were comfortable staying here, we'd have no problem staying here again.

Very clean, conveniently located, had all amenities and staff was friendly I liked everything

Exceptional

Great place to stay. Room was excellent!

It was a very nice hotel. It needs some updating, bedding, bathroom, etc. All in all very nice stay!

Exceptional