Hotel Havana

It was okay

A beautiful historical hotel. Staff was so friendly and helpful. LOVED the style of the hotel. Located in a quiet part of town overlooking the river.

The style of this vintage Mexican hotel is good. Have nice and indie vibe. However, the staff there are dumb, they are lack of management. During our stay, me and my boyfriend were doing things happily on bed and one of their staff used key to open our door directly walked in without any knocking and noticing which scared us badly. And the front desk explained the room service entered the wrong room by mistake and don’t know where is the right room??! If they have room secured lock that would be better, but they are quite old fashioned and unfortunately I don’t feel safe at all. Very uncomfortable psychologically.

The historical presence of the hotel felt like we went back in time it was a lovely hotel. Staff was friendly we only stayed one night didn't get to experience the whole hotel like we wanted to but the stay was great a little pricey for just 1 night but when you want to splurge on a night stay this place is amazing. Loved how close you are to river walk didn't have to drive anywhere The parking lot was a bit small. I wish we would have taken a smaller vehicle easier to get in and out. Was a bit pricey for one night

Very friendly staff Lovely room No room coffee facilities but some available in the lobby in the morning. No breakfast available. Hearing that it might possibly close.

It was a very good stay. Staff was friendly and helpful.

Location, atmosphere

It's very old but there's no way to get into contact with anyone for reservations or the front desk. I've been attempting to call for 2 days and it's just robots and robots. Very unnecessary.

Friendly staff and beautiful room.

Ambiance and Atmosphere were exactly what I was hoping for. Lots of little areas to sit and relax - the balconies, the patio. Not a thing.

Beautiful, historic hotel! The staff was super friendly and helpful! It’s in a quiet part of the Riverwalk, limited dining options within walking distance, but I would definitely stay here again!

Did not disclose prior that bar was taken down and not operation. Provided two drinks vouchers for the mini bar yet still charged me.

We’ve made it a habit to come any special occasion!! The pent house is a little pricey, but worth the cost.

Quaint, with a classic lobby, squeaky floorboards, and doors that don't quite fit the doorframes. Leans heavily on its theme, nominally a hotel in Cuba, and the run down furniture and old school appliances help to see that vibe. It does highlight why some advances were made since that time: the light is warm but dim, the sink is small, the bed squeaks. I visited while both restaurant and bar were under renovation, so they may add some needed amenities. The staff were very friendly and helpful. My rate was reasonable (discounted for the lack of restaurant/bar, maybe) so i cant complain, but if i had paid full rack rate, i think I'd feel less sanguine.

THE ROBE WAS GREAT!

Really nothing more than just a room. Price was not any cheaper than a full service hotel in a better part of town. The bar and the restaurant were both allegedly undergoing renovation so really no services here other than your room.

Bathroom was a little dirty. Coffee was not available in the morning, morning front desk clerk was not attentive. Other than those details, a charming hotel room with a lovely balcony, and close to the River walk.

No restaurant, no breakfast options on site, and the bar is closed indefinitely. This is my second time at this property and I was so disappointed to discover that it had been bought out by a larger company. A lot of the personal touches were missing and the Mojito Bar was one of the coooles bars in SA. The staff are still great and it’s still a beautiful building.

The hotel was amazing! Will definitely recommend, it was a little pricey but for one night and a splurge it was nice. Everything was amazing!!

Beautiful historic hotel! We had a corner room with lots of natural light and tall ceilings. Bed was comfortable and bathroom was clean. Liked the full fridge to keep snacks during our stay.