InterContinental San Antonio Riverwalk by IHG

Night crew (Fernando, Rosa the whole and team) were great. We had a great time there.

The room lived up to my expectations and the staff insured all my needs were met

Nice room. Very clean. Easy and quick check-in. Wonderful breakfast sandwich. Great location. Valet is a bit pricey but being able to prepay for it was nice so that I could see the total up front.

This place was immaculate will definitely be returning!

After a long day and ready to go to bed, the elevators were down to 1 making many guests wait in line. Once in my room the shampoo bottle did not work.

The breakfast is not free and you have to pay a security deposit for each day you stay there. So it was an additional $150 for each day. I stayed there that was insane to me.

Excellent hotel!!! Ill stay again!!! Everything beautiful and clean. 8 min away from alamo i loved my stay!

The bartender, Josh was an expert and cocktails. And the food at the deco bar was amazing!

Nice hotel

Very clean, staff was amazing and close to many activities. Would stay again

Loved it ...Will stay again for sure

Room was clean, otherwise well stocked - safe, robe, slippers, wine glasses and corkscrew, coffee, etc.

It was such a comfortable experience walking into the room. Good bed, good bath. I love that the AC was not an under the window unit. It was quiet except for some re-ocurring noises in the middle of the night

Excelente

When we walked in to the Intercontinental we decided to stay there immediately. The lobby, the bar, the restaurant and rooms were sparkling. We made use of the gorgeous pool 2 days ina row and even though it was hot, the breeze was amazing as well as the water. Comfortable beds in the room. Complimentary waters every day. But the staff really set it apart! Everyone we came in contact with was so helpful and accommodating. It felt like they really cared and that is rare these days. I would 100% recommend this hotel and I now have a place to stay without disappointment to visit my granddaughter.

Transparency. Would be told one thing, then charged for another.

Great stay! Clean rooms, friendly staff, and excellent service. I would stay again. One thing to note: Hotels.com lists some rooms as having a Riverwalk view, but that can be misleading, as the rooms do not actually overlook the Riverwalk.

There was a fire alarm at 6 p.m. on Saturday, June 27 and I walked down 452 steps as I was on the 21st floor. It turned out to be a false alarm. It occurred again around midday and finally, there was an announcement that it was false over the hotel intercom. I am elderly and suffered with leg cramps for several days after walking down the 542 steps. Also, the pool was closed for a special event over the weekend; Very significantly, there was no bell service available when I check out and therefore, I had to get a cart and put all my luggage on it, haul it to the elevator, get it to check out, and then push it to get my car at the valet. This was very strenuous for someone who is 81 years of age and most unsatisfactory. Diane Finch - Friday, June 26 arrival; check out Tuesday, June 30

I like it

Nice