Hyatt Place San Antonio - Riverwalk

I will never stay again at this property

Perfect location for us, walking distance to all the attractions

Nice place however our room was not cleaned for three days and manager didn’t seem to think it was that big of deal and blamed us for having sign on door

Muy buena opción en Riverwalk

I didn’t try the breakfast myself, but my family did and they said it tasted funky and the pancakes weren’t fully cooked the cleaning was good when we got in the first day they made our bed when we left for a few hours they made the bed and organize your room a little. It’s pretty spacious, I liked the double sofa.

we tried to use hair dryer but the dryer smelled like burning and them power went off, we ordered another hair dryer the same thing happened. breakfast very basic .

Great location for Riverwalk. You had access right out the back of the hotel to get on river walk. The rooms are nice well thought out for storing your stuff. Beds are very comfortable. Pool was good nothing fancy. Breakfast was good, they ran out of most things the first day we were there but the rest of the time we had no issues. Would definitely stay here again.

Good experience!!!!!!!!!!!!!!!

Everything was great except bed. It was very uncomfortable.

We really enjoy staying here. The staff are always great, the rooms are always clean- no musty smells, and the location is perfect- easy access to a quiet part of the riverwalk. .

All in all mine stay was perfect

The property was very clean, room was spacious, bed was extremely soft and comftorble and rhe breakfast was delicious! The only thing I didn’t like was there was only an outdoor pool, but other than that this hotel was perfect for my family of 4 and smack dab in the middle of downtown close to everything. I will be coming back here next time I’m in town!

Very nice

Overall okay. WiFi was a bit slow. Rooms were clean and well maintained, except for balcony, it had dirty towels and used coffee cups.

We've stayed at this hotel 3 years in a row for an annual event at the convention center. Our family is so glad we found it! This hotel is an easy walk to the convention center, mall, the Alamo, and all the other downtown areas. Each time we've stayed at this property, our room has been clean and the staff have been super friendly. This most recent trip (July 2026) was probably our best visit yet, with a delicious hot breakfast each morning and a very clean room upon our return each day. The lobby area smells amazing when you enter, and each afternoon there is water set out for guests to enjoy. There is also a bar and some food items available for purchase. The parking rate for this hotel is very reasonable, especially related to other hotels in the area, and you can drive in and out of the lot as you wish. Highly recommend staying here to be just out of the hustle and bustle of downtown but close enough to get to everything quickly.

The property was in great condition. Well-kept rooms and clean property overall. Close proximity to Riverwalk. Only one of the 2 elevators worked, which slowed ascent down a little, but stairs are great exercise.

Hotel was very clean. It had a very nice smell every time you walked in the hotel. The hotel is in a great location super easy access to the riverwalk, which my family absolutely loved we walked everywhere the week we stayed. Staff was very friendly and made you feel welcome at all times. The beds and pillows were very comfortable. 10/10 excellent.. no complaints

Breakfast was pretty good, parking is ok but I’m not happy I got charged for parking 27$ a day and that is a lot . Parking should be free for customers who stay there .

Great place!

Wonderful! Great staff....well appointed rooms.