The O'Brien Riverwalk Hotel, Trademark Collection by Wyndham

Bed was very comfortable despite its firmness.

All staff members with whom I had conversations were extremely nice and helpful.

Though hotel was nice, their reservation procedure, I guess I'd call it, was lacking. I had booked a room with two beds, got a room with one. And it took nearly half and hour just to sort it out. Also, door to balcony was not seated correctly, that it had gaps in it. Aside from that, everything was ok.

I liked everything about the hotel. It was comfortable and clean and the staff were amazing. I especially liked that it was close to the Aztec Theatre because that was the reason I was there for, to attend a concert. I was able to walk to the venue just fine. It was only a 7 minute walk. There was nothing I didn't like!

The quietest hotel I’ve ever stayed at. And I’m an extremely light sleeper. The only issue is parking. You can only park in the garage next door and it’s $51 a night. If you go through the hotel it’s only $41.

The main negative impression was the check-in front desk who appeared not enthusiastic at all and not willing to talk much. After checked in, he didn’t give back my driver’s license or call me coming to pick up the driver’s license. The staff on second day was really good actually. She had my driver’s license and recognized my face at time we checked out, gave it back to me. She was cheerful and enthusiastic. I was fortunate to ring the bell to inform the front desk, and didn’t do the key drop off when checking out.

The only part that was nice was the first glance view of the Hotel. The bed looked like it was made by a 5 year old child. The window was super dirty. The whole feel of the room just felt dirty. The Ice machine was not working. The parking was $40 in the next parking garage. I got charged $38 more dollars for checking in 1 hour early.

Clean, peaceful, close to everything

Cool

Exceptional

couldn't get hot water in shower. On site parking cost was extra.

The staff is nice. Apparently going through transition. Wyndham has their name on it, but has done NOTHING. No coffee in the room. Water takes forever to heat up in shower. Body wash dispenser empty. Mini fridge barely works. Low quality blanket on bed.

Jacuzzi, location Ice machine not working Staff was friendly, yet seemed a little "off"

Parking your car in an adjacent park house is an unwelcome extra expense ($91) and as I found out later unnecessary as there is parking available on the premises.

The O'Brien Riverwalk Hotel is an absolute gem, and it is easily our favorite place to stay whenever we want to experience the true heart of downtown San Antonio! The location is incredibly convenient, sitting just steps away from the legendary River Walk, which means you completely bypass any parking or driving stress. We absolutely love the beautiful wrought iron balconies, which add such a charming, historic feel to the stay and are perfect for stepping outside to enjoy the local atmosphere. You are also entirely surrounded by fantastic restaurants and local dining spots, making it incredibly easy to grab a bite to eat at any time of day. Plus, being so close to the local art scene and destinations like La Villita Historic Arts Village adds a great layer of culture right to your doorstep. It is a warm, cozy, and perfectly positioned boutique hotel that we completely fell in love with! The hotel staff are so friendly ..we love this boutique hotel

Could be a great place with about a month’s worth of work. Don’t give up On it Wyndham - make it a great Place!

The area it was located at was quiet and peaceful N/A

The staff was really the highlight, everyone was friendly and professional. The room smelled like mold, the bathtub was cracked, the AC didn't work very well, and the bed sheets were stained.

Room was cute but dirty. Hair dryer had tape over an electrical area and did not work and dirty foot print on the sheets that wasn't mine as it didn't match my shoes. Needed ice and when I finally find the ice machine it wasn't working and hadn't worked in quite a while. Front desk reported they had called for maintenance weeks earlier and called someone else and still no ice. No warning was given that there was no ice. Power strip was plugged in and on but didn't work. I will not be staying here again.

This is my second time in less than 2 weeks I stayed there and I loved it so much!! I will be coming back soon!!