SpringHill Suites San Antonio Downtown/Riverwalk Area

Very satisfied with the customer service except for the leaking water under the AC which caused wet carpet and uncomfortable smell. Overall everything is good.

Friendly staff, great breakfast, and very nice pool!

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Overall good facility with general amenities. The room bathroom had design shortcomings such as lack of exhaust, sink faucet was hardened and difficult to use. Onsite parking was very limited and would quickly get full. Overflow parking lot was also a shared facility with other nearby businesses so some spots were restricted from use.

Was close to riverwalk, issues with

The room was clean and the staff was super friendly and the location is convenient

Not enough parking, they have an overflow parking lot but it’s across the street. Very dangerous when traveling with small kids since the hotel is on a curb and you have to cross the street for the overflow parking. Also rooms are not being kept up on maintenance. Our room had broken toilet paper holder and mini fridge area was very bad finished. Metal piece in window blind was also broken. In Our room the ac unit was leaking to where the carpet was soaked wet. Breakfast was okay. For sure you get what you paid for.

very close to riverwalk and staff very helpful. Breakfast needs improvement.

I loved everything. It’s just the parking was kind of pricey.

The ice maker wasn’t working! Not enough towels for a queen suite . Closet door was unleveled.

Staff was very good and had guided well. N/A

Staff was super nice and helpful!

Them rooms clean, but the stairs to go down they had a a lot of trash bags and it smell horrible, the breakfast was good the pool a little small but we had fun in it everything was close by we just walk everywhere Alamo, river walk the tower

Parking fee should be mentioned when booking. $35 is pricey.

Clean room

Breakfast is very simple, we ate only scrambled eggs and bread.

It was walking distance to river walk The hallway was alittle dirt on the floors. In the bathroom area in the room the floor needed mopping

Staff was wonderful, but don't speak much English. Breakfast was ok, rooms were very clean overall everything was great.

The location was decent, but could have gotten a better place for cheaper. I didn’t like having to pay for parking in the hotel parking lot.

The staff doesnt answer the phones, so good luck getting any extra pillows or towels. We called twice and spoke to the front desk 3 times since we had a total of 4 people and only 3 towels. Breakfast was okay. Typical powdered eggs, but the "omelet" version was weird and stuffed with artificial cheese. Hallways are hot so hurry and escape to your room. There's also very limited parking, so they encourage you to park across the street in another lot.