La Quinta Inn & Suites by Wyndham San Bernardino

Great place !

No

Overall good stay good breakfast

First time ever for La Quinta and last. The lady that checked us in was nice and friendly, that was it. We pulled up to property around 8pm, dark outside and parking lights were off, dark, first red sign. First step into our room, smelled, it was from bathroom, not cleaned, smell of urine. We thought of changing rooms but both very tired, been on road all day, just decided to just keep room. Next worst than smelly bathroom, the beds, I sat on it after showering, starting feeling a little itchy, I first ignored it, maybe it's me, maybe need some body lotion after showering. Going to sleep and kept waking up after dosing off for an hour or so, waking up to itching all over body. My wife fell asleep right away and didn't seem to bother her. I woke up a third time at 2am and my wife was sitting up and had bed sheet off and away from her, saying she was itching. I contacted Expedia to see if anything we can do. They contacted front desk of hotel and said to deal with front desk ourself, Expedia rep said maybe they can adjust bill for stay. We didn't want any confrontation or issues, we are older couple and didn't feel comfortable doing that. We just packed up and left at 3am. Checked out and front desk and that front desk person said nothing to us that Expedia just reached out to them. Sorry La Quinta and Expedia, not using again.

Thank you, I will be returning and referring this hotel.

Great stay would stay there again

Bueno

Clean, new, safe parking lot , well lit.

Maybe some curtains along the windows would keep it cooler so sun is not just beaming through to the pool. Other than that the stay was great

Loved the rooms slept like a baby💯 very clean and good air conditioned. Staff was nice overall. Breakfast was delicious the serve egg plus sausages u need to make ur own waffles their delicious. Cereal yogurt bagels ect. The parking is gated so I had no issues. Overall I liked it. MY ISSUE was the pool it feels like a sauna in their and the chlorine smell is strong. If your not gonna go get wet then I recommend the stay.

This place is amazing clean friendly staff, easy access to the freeways, quiet area, I had a good experience staying here at this hotel, highly recommended, price affordable. The breakfast delicious. The swimming pool and the gym beautiful, this place has everything you need . Business trip, get away weekend etc . Definitely we will like to come back . Parking included

This looks like a new property and has a pool!

Nice customer service

Service was not up to par.

Too noisy at night from the freeway right outside the window.

Clean and fresh room

No towels for the pool and then no towels. No big carts to take luggage up amd down. No place on the floor to get water in water jugs.

Was great, quiet!

I stayed 1 night as I was visiting family, however the staff was helpful. The breakfast was delicious.

The rooms are clean the staff is friendly the only big thing was the BED BUGS !!! the first night i didn’t think it was true about the reviews because of how clean it looked but the second night we all woke up super itchy and my husband my 2 kids & I had bites all over unfortunately we couldn’t cancel the remaining nights due to them keeping the full amount we had already paid but if you can get a better hotel spend that extra money & due so I don’t think I would stay here again