Courtyard by Marriott San Diego - Rancho Bernardo

Wonderful stay! The staff were friendly and kind—the front desk team was especially warm and helpful. The rooms were clean, and the entire building was well-maintained. The lobby and restaurant are spacious with lots of seating. I also loved the refreshing outdoor seating area that connects to a small park.

The room was horrendous, worst stay ever . People were trying to get in our room in the morning non stop for a hour , the bed doesn’t have the right bed frame and was noisy , the bathroom looked like i was at a bar . Never again . Look at reviews before staying . They are right about the place .

Enjoyed with my family!

It was an amazing stay it was really quiet and nice amazing view too really nice walk at the back of the hotel as well the only problem was a spider we saw in our wall when my partner was showering which is not a big deal

Beautiful place

NA

Orbitz gave me final price and I paid it. Courtyard charged me additional for the stay. Not for amenities….for the stay which I had paid Orbits prior to arrival.

What a huge disappointment! I wish that we had stayed at the Hilton Courtyard! Room cleaning was poor, it’s a dumpy place to stay with VERY little amenities.

This is a good place to stay. It was nice and clean, not loud, and the mini fridge and microwave were helpful.

We have stayed here several times in the past. Pros: conveniently located in Rancho Bernardo, clean property, cafe in hotel (please note it closes at 10am!), quiet. Cons: one elevator closing for repairs and busy due to many kids’ sport teams staying at hotel over the weekend- some times long waits for elevator; front desk staff only 1 person at times so when they walked away, had to wait a few minutes to be helped; and finally- please note there is a $15 per night charge to park in their lot! Bit strange since it’s in a residential area and surprised to see those charged at checkout

Nice rooms

Good

ROOM WAS NOT READY AT 4PM. STAFF WAS VERY GOOD AND DID THERE BEST TO KEEP US INFORMED. ROOM WAS NOT SERVICED ON OUR SECOND DAY. WE ARRIVED BACK AT THE HOTEL AT 10PM SO THERE WAS PLENTY OF TIME TO SERVICE THE ROOM. WHEN BROUGHT TO THE FRONT DESK ATTENTION THERE RESONSE WAS SORRY.

The room was clean and the was very friendly ,good communication and very helpful. Nice outdoor pool

The room was very clean. All the staff at the hotel were very kind and helpful.

Construction noise

Main frustration was that one of the two elevators was out of order the 5 days I was there with no one ever working on it. Only having one working elevator made it very difficult for the guests and staff. The staff were very courteous and apologetic but always having to share the elevator with carts of cleaning products and dirty laundry was not very appealing.

The first day we got there our AC was not working & our room was super hot. I had my two toddlers with me so that wasn’t going to work. I called the lobby and they were able to get us moved the following morning. They were very helpful! The gym is mentioned and says it’s 24/7 but for some reason my key would not open the gym door. The rooms are very clean and well maintained. We had a great stay, a few hiccups but they were fixed for us. They do have a cute pond with ducks that my kids loved, and they also have a restaurant on the lobby floor which is very convenient. Fast food and stores are also a few minutes away.

Location and amenities

The 2 reasons why I chose this hotel is because I was visiting my son in San Diego and the hotel was within 5 minutes from his house. The other reason was because they allowed pets and the walking grounds are wonderful. The hotel could use a remolding and also offer free continental breakfast at least.