Embassy Suites by Hilton San Diego La Jolla

Exceptional

Clean friendly staff

Great comfortable beds and clean facilities. Breakfast included and they have a great bar too.

Hotel shows significant wear and tear everywhere. Furnishings are generally worn out. Bed sheets, towels are clean, but feel as though they've been through many drying cycles. Silverware and dishware in bar / dining area are heavily worn out too. Service had some highlights and low lights. Generally, staff try to be helpful where they can. I was able to extend stay when it was really helpful. On the other hand, basic amenities like slippers were missing from the rooms, and concierge wasn't able to help with it.

Really liked the omlettes

The extensive buffet breakfast was wonderful and included in the price of the room. Then the ability to rent beach equipment came in very handy.

This property charged my card, my reservation was a pay at hotel option. I canceled and they still charged my card. The account team is never available for questions, we will never stay here again. Be careful dealing with particular location!

Clean room, nice staff, breakfast is really good

Beautiful lobby area with koi pond and waterfall. Nothing.

Breakfast

Exceptional

Great place!!

Everything was great and the staff were friendly as well as helpful.

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Once we pulled the mattress out it was pure springs on your back there was no comfort at all it was like a jail mattress. Needless to say they needed to replace that mattress 2 years ago. I couldn't believe a hilton hotel would have that in their property. It was a big shame. But overall I would stay there again just not get one with a pull out couch.

Almost $30 for a “destination fee” (whatever that is) and $46 for ONE night of parking in a garage. No valet. These are on top of the room charge. Our room was dirty upon check in with stains everywhere. There’s gross boogers on the wall. Stains on the ironing board. Hair in the bathroom and dried contact lenses. Everything is worn out, peeling, and dirty. And the A/C sounds like a jet engine is taking off inside the wall.

Beautiful hotel. Greatly enjoyed the complimentary “happy hour”

Breakfast was nice especially the ommlet made your way

Parking gates were not operating properly with the room key. I had to push button for assistance, however, the staff was very responsive to lift the gate both in and out of parking garage.

Rooms were very old and dirty. Bathrooms had cracked ceilings and mold. Furniture was extremely worn out and had a weird odor. Breakfast was okay but too busy and not well maintained. If you came later most things were done.