Hotel Z

Staff was very helpful and friendly, amenities were great! very nice pool and bikes were cool.

A very great location for Gaslamp District and close to Petco Park. Room was big and clean.

The room was clean however the television was not working and couldn’t connect to any channels. The supplied television also would not connect to the internet and was an over glorified rectangular brick on the wall. We tried to call the front desk and the phone was also non-operational. The staff was kind of friendly though.

I had to call at least twice to get sheets delivered for the pullout bed after I was told to check-in, they would bring them up. The bathroom was also not clean.

Overall, it is 3 Star. Hotel is older so knew it wouldn't be great. Room was clean. Comfortable bed. Bathroom & shower comfortable & clean. An amenity is a free bottle of still water; my bottle was open and drank out of. So they brought us two. Asked for different room bc 1st was meh! Rey quickly chose a better room for us. When we asked where gym/pool facilities were, they said not on site. They have a relationship with Fit gym. It's basically 7 walking blocks away. Not so bad if you're going to gym to work out. But problem is they give you 1 pass, and say it's only 1 per day. And per Z, it isn't an all day access pass, it's 1 time, so go in & leave, you can't go back in. However, gym says you can go back in, but said you have to bring a new pass each time. I told the hotel that and the hotel said, well Fit doesn't dictate our policy. And if we issue a new pass more than once a day, we have to pay them more than once for a day pass. And if you don’t use a pass, you lose it. Asked for 3pm check out. One staff said $50 fee. Another said $75 per hr after 1pm

This place is cool in downtown , easy walk to a lot of places. I don’t want to leave a positive review because I don’t want prices to increase and people to book this place before I can. It is perfect for a cozy room , love the lay out simple. The staff is freaking rad and great attitudes. I will put one disclaimer there is no on site parking so you have to park one light over but the walk is not bad, the homeless is pretty bad around the area but it doesn’t effect the hotel.

The hotel was located in a perfect location for the gaslamp district. Walking distance to absolutely everything. The bikes you could check out were awesome. I loved that they had a refillable water station in the lobby. Rooms were clean, beds were comfortable and the coffee was good.

Spacious room, very comfortable, quiet at night (slept in a back room)

Elevator needs to be repaired! Plan on a 5 minute wait every time?

Price for valet was very high, keep that in mind when budgeting. Saddened that the trek to the off-site gym and pool was tough even with a day pass - it closed at 7. Made it hard for us to enjoy with only staying one night.

Staff was friendly. Hotel is great location. Building itself shows its age a bit but room furnishings were nice and clean.

Great location and hospitality!

Wonderful customer service

The bed was comfortable and the walk in shower was great. Location was very convenient,We went to a bas ball game and found good food around the hotel. Room was a little small.

Clean, modern, valet parking and in gaslight quarter Nothing

Friendly staff; early check in was great. Clean room. Comfy bed. Great location.

Clean, convenient and great deal.

Everything was great except for the elevator. Very slow and every time you enter, you have to wait for the doors to open and close several times before they close and the elevator moves. Should be a priority to fix considering there is only one mall elevator for the entire hotel and should work as efficiently as possible.

Everything was great! My husband thought it had a musty odor, but I thought it had a sweet floral scent? Otherwise, the bedding was excellent, lovely soaps and sundries. It couldn’t be a better location. And I very much enjoyed being welcomed by an adult beverage. 😊

Convenient, affordable, close to lots, comfortable. Could provide a microwave and mini fridge in room would be nice. The shampoo is like paste. You need to provide something different. Left my hair like straw.