Residence Inn by Marriott San Diego Rancho Bernardo Scripps Poway

Friendliest staff ever!

Food is not great. Mostly pre-packaged content.

Unacceptable, had a portable air conditioning system connected to window. Tv in living area didn’t seem to be mounted properly, felt as if it would fall when rotated. Anticipated breakfast was unexpected, Label showing hot foods was not hot foods displayed. No juices available when we came down for breakfast (which was 30 minutes after breakfast had started). When I asked staff about juices her only reply was “ I’m sorry”. Whenever we travel anywhere we always try to find a Marriott Hotel preferably a Residence Inn, This was the first time we ever encountered anything like this at a Residence Inn, Totally Unacceptable, especially for a Marriott

The manager was very accommodating with my request. Great customer service

The breakfast was standard hotel quality except for the sausage patties. They were truly prison quality.

Morning breakfast has great waffles

Friendly staff

Love the sperate bedroom off the living room. Breahfast was excellent.

Everything we’re good clean friendly staff

Location was perfect!

All good and the breakfast great!

None

Clean, great location, friendly staff and quiet

Stayed here for a week with my kids and it had everything we needed! Love the kitchen amenities and the separate bedroom. Pool was nice and relaxing, and the breakfast was one of the best hotel breakfasts I’ve ever had! Staff was super friendly and helpful right away when needed. It was located right off the freeway which was very helpful and was close to a grocery store

The pool and hot tub were the perfect temperature. The gym air conditioning did not seem to be working so it was very toasty in there. Breakfast staff was very friendly and helpful. The location of the hotel was also convenient for our day trips, no further than a 20-25 minute drive to the beach, Safari Park, the Zoo, and close to Costco, Trader Joe's, and local restaurants. Overall we were very happy with our stay.

Love this hotel! We keep coming back there. Excellent in everything. The AC is awesome during the heat wave. Refrigerator is very helpful. Microwave too to eat left over food. It's always very clean. I got nothing bad to say about the hotel! We've been coming there for years, 3 or 4 times a year. It is very convenient since it's close to restaurants. I give it 100/100 perfection.

Worked well for our stay with our teammates. Having breakfast, pool towels, laundry area, water machine, and convenient parking on site were all a plus.

Excellent service. Room was very clean. AC worked very well as it was very hot outside. Refrigerator a big plus. It had a stove and dishwasher. Bed is comfy too. I always go back there every time I'm in town visiting friends.

I've stayed at many Residence Inn's before, and this one is not on my list to return. My family and I had a very subpar experience, the beds were very small and uncomfortable, the sofa bed was unbearable to sleep on, and the rooms were not cleaned or kept up to our standards for the three days that we were there. The only thing that was decent was the breakfast, but otherwise we will not be staying at this location again for those reasons.

Room was spacious, A/C and TV were easy to use, pool and hot tub were well maintained, and most important the staff was more than efficient, they were fun, friendly and really seemed to like working there