Homewood Suites by Hilton San Diego Central

I showed up to check in and there wasn’t a room available for me. I payed and booked the room almost a month prior. All the neighboring hotels were fully booked so I had nowhere to stay. They said it was a computer system problem that they overbooked the hotel. I didn’t receive any voucher for the inconvenience. I had to uber all the way from the San Diego airport just to stand in the lobby for 3 hours while they called around to different Hilton hotels to ultimately say there’s no rooms for me.

Front desk was amazing. Room very clean

Great place to stay

The property is very dirty. The common area floors has dirt everywhere even in the morning when the day should stsrt with freshness. The breakfast buffy is dirty with food everywhere and improperly stored (Milk sitting on top of a bag of ice for hours). The rooms are poorly cleaned and at check in I founds dirty clothes and left over food in the room from the previous tenants as well as clumps of hair in the shower and on the floor (mind you I am checking in so I had not used the bathroom yet). THe pool area in the morning looked as if a raunchy party had occurred the night before, old beer and alcohol bottles left at pool side, vomit in the bushed hair and bandaids all in the pool and on pool deck. Pool railings were broken and caused injury. Despite notifying staff about issues nothing was cleaned or recrified despute them saying it would be. To top it off, one of the staff attepted to charge my credit card six times with six different amounts that didn't correlate to any amount that I would be paying for the stay. Luckily my card flagged this activity as "likely fraud" and declined the charges, However the staff continued to try and charge the card and my card was shut off, causing me to hva declined purchases as I was out and about in San Diego and not aware of the fraud activity. Managing staff had no answer to why this was done with my card. Do not stay here, it is not worth it.

There was trash and empty beer bottles under the sink. The carpet was bare to the metal at one spot. There were ants in the bathroom. The ottoman was in disrepair.

It was an ok stay nothing bad and nothing above average…room was clean although room phone and lamp not working but did not mind…breakfast was just ok as expected…all staff seemed nice and was assistive….at a good rate will be back and consider staying again

Clean, friendly staffs and good location

Na

Very clean property. Breakfast is delightful!

Wonderful staff, breakfast had protein options which is a plus, convenient location. A little loud at night as the courtyard echoes.

My family and I love staying here. Always clean and the staff are very nice. Their breakfast is good. There is many options. It's become are favorite place to stay in San Diego.

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Very good hotel, we'll back . 👌

The pool, breakfast, and fitness center were all good to have. Rooms worked well for a family of 4 with the small kitchen. Could easily have been a 4 or 5 star rating if it was better maintained. A few minor things in the room didn't work (both reading lamps on each side of the bed, light in the ceiling fan), and one of the handrails for the hot tub was broken. Lots of piles of garbage and towels were left in the hallway outside of the rooms for long periods.

And the tub did not work either Rooms are so small Í wouldnt stay here never again

There were stains on the couch and the kitchenware was not properly cleaned. Electrical outlets need to be checked - some were usable and some were not. If you plan a trip with a vehicle and choose this hotel my recommendation would be to leave your car in the parking lot and Uber. The parking was the most tedious part of our trip because multiple cars would be double parking.

Pls carry universal charger/ adaptor if you are an international traveller. The hotel doesn't have any nor does it have a luggage weighing scale

Great stay!

Exceptional

Very comfortable. Friendly staff. I would come back and stay here again.