Holiday Inn Express Mira Mesa-San Diego by IHG

The staff was great—everyone was friendly, helpful, and welcoming. The only downside was that the carpet looked old and could use replacing. Also, there was a parking fee, but finding a parking spot was extremely difficult. Paying for parking when there were hardly any spaces available was frustrating. Overall, the staff made for a positive experience, but the parking situation and the condition of the carpet could definitely be improved.

Check-in was not a good experience. Check-in person was busy busy having a social chat with someone while she kept me waiting. Was unfriendly and did not even show recognition. Shower was not working. Generally run down and dirty.

Everything was great

The staff were nice and the breakfast was pretty good. The location is a bit out of the way if you’re hoping to spend time in San Diego or the beach. The parking is a bit tight.

Breakfast was good everyday. My room was at the end of the hallway,so was quiet. I could enter and leave thru the back door, which was very close to my room. I stayed 5 nights instead of 6. I was not refunded any money for the night I didn't stay. I was going to be charged a fee for parking a car,even though I told staff at check-in I didn't have a car. I didn't get an itemized receipt for what I was charged at check out.

Good food excellent quality Nothing everything was great

Convenient, spacious, good breakfast Only one elevator and stairs located outside.

it was our convenient location, all staff are excellent, room clean and bright, and good breakfast None

Breakfast was great! Parking was very easy. Check-in took a while since there was only one person behind the desk and 3-4 people trying to check in at the same time…hoping for better staffing in the future considering check in is at 3:00pm, you would think they would anticipate for that and staff accordingly!!

This is one of the worst experiences I’ve had lately staying with hotels. Me and my family were treated poorly staff did not care about our needs due to booking through a third party. We arrived around 6pm and greeted by Amy. After being in our room for two hours I detected ants in the bathroom and a spider on the wall of the room. When we approached Amy she advised she was sold out she couldn’t move us .. we paid over 200 dollars for one night which I expect more from a property at this rate. I asked Amy how we can be accolades for the experience or what can be done she advised she can send someone down to check it out. It took the gentleman so long to come the spider jumped off the wall and I couldn’t locate it . I then decided to check out due to be uncomfortable and basically them just using raid as a spray with my young children. Amy who had an attitude told me I’ll never talk to a manager reach out to Expedia she doesn’t have my money no concern no responsibility.. nothing if customer service was better I may have worked with property but based on her tone compassion it made the entire situation worse. I would never stay here again.. and I wouldn’t recommend to anyone,

Very clean rooms, and the staff was super friendly. The hotel's proximity to the expressway and restaurants was great. Everything I needed was within a short drive. Parking was kind of congested at night. Other than that, everything else was perfect.

Clean room.

Was disappointed as the room had no coffee maker. Also was charged an additional $10 per day to park.

Breakfast was included and hearty

Just needed one night’s rest for a short trip to visit friends. Slept comfortably and the shower worked great. Really friendly front desk lady. Coffee and breakfast available was a plus. Easy location for getting on and off the highway with plenty of places to eat and shop nearby.

Nice property for a business trip or just needing a good nights rest. Breakfast is a bonus and has good options.

Very nice, comfortable, quiet. Great staff.

Not bad. ??? I love it !!!!!

Great stay! Rooms are clean and quiet, and the free breakfast is a nice plus. The staff is very welcoming. It’s a very convenient area with a food court close by, making it easy to find good food. Parking is only $10/day, which is very reasonable. Easy access to traffic and local spots. Highly recommended!

Not bad. I love it !!!!!