Inn on Folsom

Room was filthy and had roaches.

Worst hotel I have ever experienced! There was mice in my room, bedbugs in the bed, outlets were not working, rat poison everywhere, the room smells like death, the bed sheets had horrible stains, the mattress looked like a disaster…! This place is so inhabitable and should completely be removed for booking until all these issues are addressed! It is a health hazard and dangerous!

Dirty, smelled, loud, and had rats

Photos on website make it look bearable but this is a really gross place to stay, I ended up cancelling my reservation and the inn would not issue me a full refund

Dont go. It was nasty and I woke up with a big rash on my body. The sheets had a dark stain. There were old spills on the counter and dust everywhere.

When i arrive to hotels not room available.

Allowed me to book a room there on Hotels.com only to tell me later that there was no room available. Caused me great stress and inconvenience. And from what I could tell, the place is a dump anyway.

Awful

Didn't know bathrooms were shared. Light isn't work. No towels. Overall dirty feel to it front desk guy never there. Went to get towels. Yelled hello several times. No one came out

Walls were thin and I could hear conversations in the rooms adjacent.

Unclean room. Cigarette burns on sheets, cigarettes on floor. But it is not in a terrible area.

Cover the exposed staples on the head board Air conditioning

As soon as you step in the inn, a high carpeted stairs that stained, dirty filth and smelly. The room, same carpet are filthy, room is smelly and curtains are not maintained. No towels. Light fixtures are missing.

By far the worst stay I have ever had. Missing amenities, broken lights, broken sink. The list goes on.

Not what expected or advertised. Good for a night stay, nothing else beyond that.

Won’t find a more reliable spot anywhere in town.

No towels in room for the shared showers. I think you have to get them from front desk or bring your own. There’s a nightclub below which was VERY loud and could feel the floor vibrating for hours. But I knew this. No hotel security deposit collected at check-in. But apparently they do take cash or card for the deposit when it’s more than 2 people to a room.

Customer service is excellent

Bad

We always enjoy our stay at the Inn on Folsom, it's centrally located to all the eateries ans bars, and close to somw of the events, great neighborhood.