Days Inn by Wyndham San Jose

MANAGER CHRIS CUSTOMER SERVICE WAS EXCELLENT, HE WAS VERY HELPFUL, SOME ROOM AMENITIES CAN USE MORE UPGRADES, BUT MY IVERALL STAY WAS VERY COMFORTABLE

Clean

Absolutely filthy dirty. Amenities? You mean the blow dryer that blew out sparks? Disgusting. Dirty. No help or offer to move rooms.

Room needs updating and maintenance. Needs new blankets and sheets. Burn marks and holes in them

Although the staff was helpful in getting me a room, I quickly noticed the phone was disconnected, and the bathroom dingy and dirty evident of years of use. The staff returned to the room, moved the bed to access the phone hookup, revealing tons of dust and dirt. After changing the cord, phone still didn't work and he left. The bed was awkwardly made up with the top sheet on top of the blanket. Who wants to sleep with a scratchy blanket next to their skin? What?! While trying to salvage the night before a big hike, I realized I could not drown out the booming music nearby. So I packed up and returned to the office to drop off the key. Staff did not suggest a refund, or anything, so I left driving, an hr and half back home without going on my hike. I'll never again trust Days Inn. Why not call the police and lodge a noise complaint? I'm sure the city of San Jose has noise ordinances after 11 pm. Never again.

Dirty and bad odor room

The hotel staff are very friendly and down to earth. We loved it with little ones.

NOTHING. One of the worst hotel experiences ever. The room was filthy. There was a peep hole going to the outside of the room that others would be able to use to look in. The sheets had cigarette burns (non-smoking room) and looked to be dirty. Stuff was falling apart. The room was DISGUSTING. There was dirt caked on the walls and throughout the room, holes in walls/doors, mismatched paint from very poor repair work, the smoke detector was removed, the door look latch would not lock, etc. I wish I could share a video on this review because that is what was taken as evidence of how bad it was. DO NOT STAY HERE!

Management was good and accommodating It was old dinghy and dirty

Decent| needs to upgrade furniture|

Everything good.clean and fast availability

They need to clean

Good costumer service and excellent room prices! If you’re looking for somewhere to stay not to pricey I would definitely recommend this place.

need to send inspector to check the hotel, ice machine was nasty, room was bad, bath room not clean, smell by the office.

WiFi was down almost the whole time. Pool looks like something out of a bad movie - green, frogs, dirty. Smelled like pee everywhere. Residents wandering around at 3 am with domestic disputes. I would avoid if possible.

The guy at the front desk spent around a half hour with different remote controls trying to get the TV to work. At 6 AM some homeless person banged on my room saying he needed help. GPS takes you to the other side of the cyclone fence from the hotel instead of telling you to continue straight, turn left, make a U-turn, and pull into the hotel.

I don't know because I had to cancel. I was burying two uncles. The hotel was to far away. Within 30 minutes I canceled with Booking and the hotel. I was told there was no charge from the hotel. The next day I was charged for a whole day for a place I never even stepped foot in. Booking even said free cancelation. The hotel still charged me. The double standard. When I talked to the hotel host he assured me there was no charge. The next day I was charged. He pretty much lied to me. I believe this is one of the reasons the hotel has such a low score.

The room was very neglected - the walls were grimy in areas where light switches were, or where people lean against the wall. All the furniture and light fixtures looked like they were found at a second hand building supply store. The bed was comfortable and the sheets and towels were clean. One bedside light didn’t work. The bathroom was put together with a mash up of sink, faucets, tiles, tub from four different Renovations. The bathroom sink faucet was worn so bad that the metal was showing through the white finish. I would never stay there again and would never recommend anyone stay there. It was the dumpiest place we have ever stayed in and I have stayed at high end hotels and Super 8’s and Motel 6’s before.

Could use: Tissue box in rooms. CC friendly vending machines. Staff very nice.

Ended up here through no fault of my own -- third party booking issue where I was supposed to be. The employees were nice, but the rooms are extremely run down, the area is pretty unsafe and the WiFi and majority of TV channels do not work. The photos displayed here are not even remotely accurate of what you're getting. This is, to be clear, a motel and a run down one at that.