Fairfield Inn & Suites by Marriott Austin San Marcos

Place was nice and clean.

Room was clean and the pool was great as well. Staff was also nice.

Every time I’m in San Marcos I stay at this property and it never disappoints. Excellent service

It’s very clean, staff is friendly and check in was smooth N/A

Convenient location. The breakfast was great with a variety of items to choose from. From scrambled eggs, waffles, oatmeal and fruit, there's something for everyone. The staff was helpful and courteous.

Check in was 3pm we werent able to get our room till 4:30pm. We called for more towels and front desk told us no we had to go downstairs to get them because they only had 1 person at the desk.

I wouldn’t stay again. It was only ok and the location was less than ideal.

Great place! We enjoyed our visit. Check-in was quick. Staff very helpful.

There were ants in the room all over the desk and night tables. The night staff was not very friendly when I reported it. They refused to give me another room and instead send someone to spray chemicals with us in the room. The next morning I asked to speak to the manager and I was told that although he was there he was not around. I requested a call back and never received it. When visiting my daughter at college I would never stay in this property again.

Let’s start with the positive: 1.location, location, location. 2. Price for 2 room. 3. Room was clean when arrived. 4. Great time with the kids in the pool. 5. Breakfast taste good according to the kids( waffle maker, eggs, bacon, cereal, apple, banana, yogurt, oatmeal) Great breakfast juice selection. I am gluten free so they did have a blueberry muffin for me. 6. Room temperature was cool and good hot water. 7. Customer service was average. 8. Parking was great. Negatives: 1. Ceiling peeling in corner 2. Hotel struggled to keep up with towels. I had to flag down house keeping to get clean towels daily. 3. I stayed here for 3 days and not one time was room cleaned. I had to again flag house keeping down to take the trash. Mind you for 2 rooms. 4. Gym area was not cleaned just replaced towels. The machine that someone sweat all over was their the entire time. In all it was a fair stay.

The bad: The a/c unit was leaking water onto the carpet, after reporting it we were told it was a "structural problem" there was also evidence of other leaks, the bathroom ceiling was "pealing" and there was a water spot on the bedroom ceiling. The walk-in shower was flush with the bathroom floor and with every use of the shower, water spilled all over the bathroom floor, partly because the shower curtain didn't go all the way to the floor. NOTE: we were offered to be moved to another room, but since we had already unpacked and the a/c leak didn't directly effect us and we liked the location of the room, we declined.

friendly custumer service

Well maintained, updated property with chargers for electric vehicles that actually work. Will definitely stay again.

Breakfast was decent. Staff was friendly and helpful. Toilet had stuff in it when I arrived.

Great friendly staff. Breakfast was cool. Only thing about breakfast, i was shocked that it was not warm to hot. I used the round waffle machine and a full cup does not fill the waffle machine as it should with many air pockets and waffle was tuff to cut. But i did settle for the yogurt and toppings. Other than that i’ll actually come back. Thank you from Houston!

Room was clean. Breakfast was standard. Good for a one night stay.

we stay here while visiting family , this is a nice mid price hotel , clean well maintained with a large breakfast room that can accommodate a family gathering .

A well appointed gym. The breakfast had a wonderful variety of options to suit every appetite. We will absolutely recommend

Over all great experiences